Fairfield Inn & Suites Nashville Smyrna

房間整潔，早餐質量尚可。

Horrible. Tear the building down and start over. The hotel room cleanliness was awefull. The smell of mold was so high i changed rooms. That room then had ripped curtains and the same mold smell. Visible mold in the shower. A family member had a different room and was just as awful. We checked out. It was so bad we could stay. Being a finally considered cancer free for the first time in a year. I can not stay nor should anyone stay in a hotel where the air quality in the rooms is tolerable. You good feel yourself getting sick im just the few minutes of being there. I am now out 675.00 as the room was non refundable. I fimd it ridiculous that they can not refund the rooms.

I didn’t like that there was only one entrance point, the elevator was sketchy but other than some stained or broke tile the property wasn’t bad. When I first arrived I had to call the property in order to get someone to come to the front desk just so I could check in, mind you it was only 4 in the afternoon. There was no luggage carts out. We got to the room and it seemed ok but I’m glad we brought our own blankets and pillows because we found several stray hairs on the bed. There were dirty towels left in the bathroom, even though we had 5 guests there was only 3 clean towels. When we went to get more they gave us pool towels. We used the pool the night of our stay but it was clear the next morning it hadn’t been cleaned because another guest(s) left eaten sunflower seeds and towels on the floor, and trash on the tables. When we were finally laying down to go to sleep for the evening, we pulled out the couch bed and there was a dirty sheet and pee pad on the bed! When I went to the front desk to inform them I needed turn down service, the same gentleman who checked me in was who I spoke with. He came in collected dirty towels, dirty sheet and pee pad, and left clean linens WITHOUT MAKING THE BED. Isle was the name on the card for cleaning our room, I think more training is needed. The morning staff was much more attentive.