Excel Oriental Hotel & Suites

Property was great for the most part. Only thing is the reason I chose this hotel was because on booking it said there was a free airport shuttle. Upon checking in we were told we had to pay 10,000 naira for the shuttle. This was false advertising and I was not prepared to pay for the extra transport fee. We did also ask for an extra towel as there was only one for a room booked for 2 people that never came.

Property is dirty, Air condition was only turned off on request. The shower stall is dirty and the water flows slowly. i had to check out on my first day of three days booking, I received no refund of part of my money. Very bad experience.

The bedding smelled like it wasn't dried well after being washed, however, the staff were very helpful