Paul X
21 فبراير 2025
The front desk personnel are very inefficient and rude. My organisation had booked for me a full week and because of a mistake with their registration for the name of occupancy they refused me access at 5am. My office called to fix and still they where complicated about the office using a corporate card remotely and not a card in my name. At check-out, the same rudeness and inefficient process; my office had already done the full payment and it was complicated for them to finalise the bill for a restaurant although they had put a 2500USD reserve on my personal card. The rest of the staff is incredible. By the way the hotel smelled like old mildew.
ترجمة