Villa Rustico at the Retreat in Laguna Beach

I will call customer service, but the fireplace at the unit in Laguna Beach was falling apart. The brick was coming out. There was pieces of the wall on the floor as we entered the unit very unsafe we did stay because we had no other choice, but we’d like at least a partial refund or a credit for another rental.

Online views are misleading, we couldn’t see the beach as portrayed..

We loved it

The staff was a major concern. We seemed to be an inconvenience when we accidentally forgot a device after checking out and had to go back and ask someone to open the room for a second. Then, due to their poor communication, the manager calls me accusing me of staying longer after I had extended one more night/day. It was their absolute lack of communication. But, also, poor communication when relating this back to me, even though I did everything right when I added an additional night. Poor customer service

We booked our stay at the retreat due to the proximity to the beach little did we know we were going to be having one of the most exciting experiences. We stayed from the 20-21 and booked to stay again from the 29-31 of January. We were attended to by Salvador at the front desk. He is phenomenal. The villas are quite extraordinary with everything you need in the villas. Full size kitchen, fire place enough towels, and even towels for if you’re going down to sun at the sand. At the retreat our first booking was for Villa Da Vinci and after that we booked to stay at Sleepy Hallow 2 and during our visit in June we stayed again at both Sleepy Hallow and The sunset Cove which are all being managed by one management. I strongly recommend this places to anyone who craves that awesome experience. There’s a supermarket at a walking distance, and lots of restaurants in and around the area and for a wonderful pastry experience, you have the Orange inn right there outside your residence.

From the moment we checked in, Nasrin made our entire experience memorable. I'd recommend Villa 5 as the view from above is magical. We'll definitely be recommending The Retreat to our friends and family.