Hotel One Mall Road Lahore

This was my second work trip at Hotel One Lahore... They have been thoroughly hospitable... I would like to mention Saniya Qamar, she was not only professional but had this energy/vibe that genuinely made me feel welcomed... she is proactive and solution orientated... Saniya also saved our team from falling into pieces at Hotel One FSD due to mistake on our organisation part. Thank you. Hotel One needs to improve their food menu and taste.

My recent stay at Hotel One was truly exceptional! The friendly staff, particularly Saniya, went above and beyond to ensure my comfort. Their excellent service and warm hospitality made me feel at home. From check-in to check-out, every interaction was seamless and pleasant. The room was clean and cozy, and the amenities were top-notch. Saniya's attentiveness and willingness to help with any queries made a significant difference. I'd highly recommend Hotel One for its outstanding service and warm staff. I'll definitely be back! The overall experience was fantastic, and I'm grateful for the hospitality I received."

Hotel One, Mall Road, enjoys a prime location, with major attractions in Lahore just a short distance away. Its ambiance is warm and inviting, making it feel more like a home than a typical concrete hotel. The building itself has a pleasing aesthetic, resembling a well-designed guesthouse rather than a commercial plaza. From the security guards to the front desk and service staff, everyone was polite, well-trained, and professional, ensuring a welcoming experience. My room was well-maintained, offering a spacious interior with all the necessary appliances for a comfortable stay. The ambiance of the room added to the overall pleasant experience. The breakfast menu was good, though adding more variety would enhance the options for guests. However, the serving staff was attentive and provided excellent service. Overall, I highly recommend Hotel One for its central location, cozy ambiance, and exceptional hospitality.

Great Experience with Hotel One. Good Facilities. The reception team is nothing short of amazing! Their warm and welcoming attitude made us feel at home from the very first moment. They were incredibly organized, ensuring a smooth and quick check-in process, even during a busy period. The team was always available to answer questions, provide recommendations, and assist with any needs, no matter how big or small. Their attention to detail and genuine care for guests truly stood out. Thanks to their efforts, our stay was comfortable, stress-free, and thoroughly enjoyable. This team is a true asset to the hotel!

My partner and I spent Valentine's Day at Hotel One The Mall, and it was an unforgettable experience! The hotel's ambiance was romantic and cozy, with beautiful decorations and soft lighting. The staff went above and beyond to make our stay special, from the complimentary chocolates and flowers We enjoyed a delicious dinner at the hotel's restaurant, and the service was from SANIYA top-notch she gives us extraordinary services the way she great to us and till last step she give us great services for we give 10 stars

today I m visit your hotel it was really amazing food and environment and also staff especially miss saniya Qamar was very nice and down to earth like family I have good experience with your InshaAllah will visit soon thanx hotel one mall one Branch