"One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this."
"We stayed one day in Suva and found it to be a good choice. It wasn't very comfortable, but the staff was attentive, the room was very spacious, and the breakfast was delicious. It's a bit far from the center for walking. It worked out well."
With a stay at Sunseekers Outrigger Hotel in Suva, you'll be within a 15-minute walk of Mariamma Temple and Centenary Methodist Church. This hotel is 0.9 mi (1.4 km) from Shree Laxmi Narayan Temple and 1.2 mi (1.9 km) from Suva Municipal Market.
Make use of convenient amenities, which include wireless internet access (surcharge) and concierge services.
Satisfy your appetite at Bula VIP Lounge, a family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. English breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and free tea bags/instant coffee, and housekeeping is provided daily.
15 reviews
7.1/10
1 night
From SAR 216
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"Excellent choice downtown Suva. Rooms are spotless and large. Gym and washing machines are very convenient. But the wifi is painfully slow at times - so slow that it becomes impossible to even read emails."
Experience an abundance of unparalleled facilities and features at Island Apartments .Maintain seamless communication using the complimentary Wi-Fi at apartment. Effortlessly arrange transportation to and from the airport using the apartment's airport transfer services. Discovering Suva becomes even more accessible through the taxi and shuttle amenities provided at the apartment.For visitors traveling by automobile, complimentary parking is available. Reception assistance is offered at the apartment featuring luggage storage. Obtaining passes for the town's top entertainments becomes effortless with apartment's tours.At the apartment, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Island Apartments with convenient amenities like room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out.Kindly note that smoking is prohibited in the apartment to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found.At Island Apartments , every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at apartment with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.At Island Apartments , each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the apartment, a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea is available to cater to your requirements when desired.Island Apartments offers a hair dryer and toiletries in the restrooms of specific accommodations. Begin your day carefree at Island Apartments , as complimentary breakfast is offered for your convenience.At the apartment, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Island Apartments , they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences. Enjoy an entertaining evening with your fellow travelers at the apartment's nightclub. Do you excel in cooking? Prepare your personal dishes on-site at apartment's BBQ facilities and shared kitchen. During your stay at apartment, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage, steam room and spa on your final days.
"The room is spacious, bright and comfortable, clean and sanitary. It is also close to the beach, a 10-minute walk away. The breakfast is not very varied, but it is filling."
"The location is right by the sea and the scenery is very good. The distance from the market next to it is not far away, and it takes 10 minutes to walk. The hotel's environment and service are good. Note that the hotel does not include meals and the breakfast fee is 40 Fiji. Chinese food and dinner are usually eaten outside."
"The location in Suva is excellent. The hotel has a history of more than 100 years. Many celebrities have stayed in this hotel when they visited Fiji. Although the hotel has a long history, the rooms are renovated, large, clean and hygienic. It should be the best hotel in Suva. The appearance is full of British style. The sea view room opens the window to face the sea. Sitting on the balcony looking at the bay and drinking a Fijian ice beer, I think Suva is worth it. The service staff are very enthusiastic and highly praised!"
"Perfect location in Suva. First room I stayed in was dated but they moved me to a better room once I complained about the mould smell from the air con. Ask for rooms like 110 that have been renovated. Staff are friendly even if sometimes not as attentive looking at their phones rather than giving full attention on customers. Didn't try the cafe nor the pool but it looked interesting."
Whether you're planning a business trip or a vacation, Lami has many top-rated hotels to choose from. Novotel Suva Lami Bay (price from SAR 444) is a highly recommended option.
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