The Black Lion Royal Hotel

Firstly the waitressing staff were very good and it’s a shame they will be negatively reflected in this rating, however there is absolutely no way this place could be rated higher than a single star. This was hands down some of the worst food I have ever eaten in a pub setting in my life. The starter was disgusting, tiny and hardly edible. The curry main course on the menu was described as being homemade with vegetables, what came on the plate was a tiny slop of plain curry from a jar with rock hard chicken and cold stodgy rice. And the prices?! Overpriced does not even come close. The proprietors should be ashamed of themselves charging for that. Do not waste your money.

Lovely place, we stayed for 1 night as a last minute visit to newquay. Was 30 minutes drive away. Staff was friendly at check in and room was perfect for what we wanted and good value for money. Would definitely stay there again when back in the area. Thank You

Room awful, dirty, bathroom disgusting, very confined, dead flies, despite paying in full we decided to not stay the night,

Lovely comfortable clean room, bit of damp behind sink showing on wall, felt breakfast should be included in price, stayed middle of Cardiff with breakfast included 3 weeks ago, dining area very clean and presentable, back area a bit scruffy, friends had food there the night befor and said it was really good .

The public areas are excellent. Nice bar area and a great restaurant. The food (breakfast and dinner) was great and the waiting staff were friendly and efficient. The room we had was tiny and cold. Miniscule bathroom with a pitiful shower. Shabby, run down and very unattractive. Curtains hanging on by a thread. Such a shame that the accommodation didnt match the quality of the rest of the place.

Poor stay, hotel was cold, breakfast was rationed rooms not refreshed properly (bottle water) on leaving was stood waiting for other peooow in party and heard manager/ owner saying we would F off soon, and also making comments about other customers. Shocking service avoid!!