Langkapuri Resort Langkawi

Absolutely Appalling - A Nightmare Stay! (0/5 Stars) I don't even know where to begin with how utterly disappointed and frankly, appalled, I am with my recent stay at this hotel. The pictures online and on booking platforms must have been from a different decade or a completely different establishment, because what I was given was a dilapidated, unsafe mess. Upon entering what was supposedly my "room," I was met with a scene of disrepair. There were visible damages everywhere – chipped paint, stained carpets, a broken lamp, and a bathroom that looked like it hadn't been properly cleaned in ages. Worse, some of the fixtures felt loose and genuinely unsafe. This was not what was advertised, and certainly not what I paid for. Naturally, I immediately contacted customer support, explaining the hazardous and unacceptable condition of the room and requesting a change. Their response was nothing short of infuriating. Not only did they refuse to move me to another room, despite my clear explanation of the issues, but they then had the audacity to demand additional payment to upgrade to a different room! As if it was my fault their advertised room was a disaster. The representative then coldly informed me that I had to "accept it as is." "As is" is a broken, potentially unsafe room that is a far cry from any standard of hospitality, let alone the images they use to lure customers. This is not just poor service; it's deceptive and completely dismissive of a guest's comfort and safety. I ended up having a miserable night, feeling cheated and ignored. Save your money and your sanity. Do NOT stay here. This was by far the worst hotel experience I have ever had.

鍵が閉まりにくいが悪くはない

Tempat strategik,servis ok cuma keadaan bilik agak lama,harur perbaiki pintu & cat sikit dinding

We will came again..smooth check in, near attraction in chenang, a lot restaurant & shop.

The location is excellent, free parking, and near beach ⛱️ The breakfast environment is not clean, many birds eat the food also. Staff already try to protect but birds are still standing above the food.

nice view , near to pantai cenang. the room very comfy. easy to get food.