Mercure Langkawi Pantai Cenang

مراجعاتMercure Langkawi Pantai Cenang

Mercure Langkawi Pantai Cenang

Lot 2500, Jalan Pantai Cenang, Mukim, Langkawi, Kedah, 07000, Malaysiaعرض تفاصيل الفندق
Mercure Langkawi Pantai Cenang
Mercure Langkawi Pantai CenangMercure Langkawi Pantai CenangMercure Langkawi Pantai Cenang
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تقييمات الضيوف Mercure Langkawi Pantai Cenang

8.8/10
جيد جداً
462 تقييم
التقييمات الموثوقة
الموقع9.1
وسائل الراحة8.6
الخدمة8.8
النظافة8.9
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ترتيب حسب:
جميع التقييمات(462)
تقييمات إيجابية(440)
تقييمات مع صور / فيديو(185)
قريب من الشاطئ(81)
حمام سباحة رائع(51)
موقع ملائم للتسوق(36)
طعام رائع(24)
شاطئ رائع(23)
غرف كبيرة(23)
جيد للأطفال(11)
موظفو مكتب استقبال ودودون(11)
تقييمات سلبية(22)
مستخدم مجهول
غرفة ملكية راقية
تم التسجيل الوصول أبريل 2025
الأزواج
23 تقييم
2.0/10
تم النشر في 13 مايو 2025
Грязно, за 3 дня так и не помыли пол. А а один из дней мы вернулись вечером, у нас была сломана задвижка и аккуратно положена на тумбочку. Что с безопасностью? Решайте сами
ترجمة
hnyadb
غرفة ملكية راقية
تم التسجيل الوصول أبريل 2025
الأزواج
1 تقييم
10.0/10
متميز
تم النشر في 13 مايو 2025
Room assigned well maintained and clean. Tq for the free upgrade! They also provide complimentary mini bar. Location is very strategic, few meters away from all the eateries and shopping places in cenang. Staff was very friendly especially Wajdi from FO, tq fr your great services!
ترجمة
مستخدم نزيل
غرفة دبلوكس مع سرير مزدوج واحد وسرير مفرد واحد
تم التسجيل الوصول مارس 2025
الأزواج
13 تقييم
10.0/10
متميز
تم النشر في 12 مايو 2025
Классный современный отель за небольшую стоимость
ترجمة
مستخدم نزيل
غرفة سوبيريور مع سريرين مفردين.
تم التسجيل الوصول مارس 2025
سفر مع الأصدقاء
2 تقييم
10.0/10
متميز
تم النشر في 12 مايو 2025
все отлично.
ترجمة
مستخدم مجهول
غرفة ملكية راقية
تم التسجيل الوصول أبريل 2025
الأزواج
1 تقييم
10.0/10
متميز
تم النشر في 11 مايو 2025
Superb customer service & i left my money inside the room and manage to get it back on time before my trip to Koh LiPe. Definitely will stay here next time in Langkwi🥳
ترجمة
Wandering.Engineer
غرفة ملكية راقية
تم التسجيل الوصول أبريل 2025
العائلات
1 تقييم
10.0/10
متميز
تم النشر في 11 مايو 2025
Lovely hotel. The rooms are spacious with a huge bed - a size that I’ve never seen before! The shower strength is amazing, with a filtered tap for filtered water. The staff are amazing and helpful. I’ve read some comments that said the breakfast didn’t have enough variety. I would disagree. The breakfast is plentiful with lots of different options. Their afternoon tea is worth the price too. The location is perfect. A few mins walk to cenang beach right where all the entertainment is. The underwater world is around the corner with plentiful shops and restaurants to eat from.
ترجمة
Khairul Sharip
غرفة ملكية راقية
تم التسجيل الوصول أبريل 2025
مسافرون لغرض العمل
1 تقييم
10.0/10
متميز
تم النشر في 6 مايو 2025
Great location and comfy rooms
ترجمة
رد من مكان الإقامة: Dear Khairul Sharip,We very much appreciate your comments regarding your stay at the Mercure Langkawi Pantai Cenang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hidayah SoberiGuest Experience Executive
مستخدم نزيل
غرفة سوبيريور مع سريرين مفردين.
تم التسجيل الوصول مارس 2025
الأزواج
4 تقييم
7.0/10
تم النشر في 5 مايو 2025
等了一個小時才check in,大廳沒空調,熱得無語,好在酒店設施等一切還行,到哪兒都方便
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during check-in and the discomfort in the lobby. Your comfort is very important to us, and we regret that we fell short in this instance.We’re glad to hear that you found our facilities satisfactory and appreciated the convenience of our location. Your comments are valuable, and we will use them to improve our service and guest experience moving forward.We hope to have the opportunity to welcome you back and provide a much smoother and more comfortable stay next time.Sincerely,Hidayah SoberiGuest Experience Executive
مستخدم نزيل
غرفة ملكية راقية
تم التسجيل الوصول أبريل 2025
حجزت لأشخاص آخرين
1 تقييم
10.0/10
متميز
تم النشر في 5 مايو 2025
This hotel is very clean, and the staff are friendly and welcoming. The location is convenient, the rooms are comfortable, and the facilities are well-equipped. Great value for money. Highly recommended!! Our will choose this Mercure Hotel again next time.🤩🥰
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you so much for your glowing review! We’re absolutely delighted to hear that you had such a fantastic stay with us. It’s wonderful to know that you enjoyed the cleanliness of the hotel, the friendliness of our staff, and the comfort and convenience of our rooms and facilities.We’re especially grateful for your kind words about the value for money and your recommendation; it means the world to us! We’re honored to be your choice for future visits to Langkawi, and we can’t wait to welcome you back for another memorable stay.Sincerely,Hidayah SoberiGuest Experience Executive
Sir Akid
Superior Room With 1 Double Bed, Ocean View
تم التسجيل الوصول مارس 2025
الأزواج
2 تقييم
10.0/10
متميز
تم النشر في 4 مايو 2025
I recently stayed at Mercure Hotel Langkawi for 3 days and 2 nights, and once again, it was a fantastic experience! This is my second time staying here, and it’s always my first choice whenever I visit Langkawi. The room amenities, environment, and overall condition of the hotel were superb. Everything was clean, comfortable, and well-maintained, making my stay truly relaxing. One area of improvement would be the check-in process, as I had to wait until 4:30 PM for my room to be ready. However, the staff were very apologetic and handled the situation professionally. As a kind gesture, they offered me a room upgrade, which I truly appreciated. It definitely made up for the delay and even got me more excited about my stay. Well done, Mercure Hotel! Your service and hospitality continue to impress me. I will definitely recommend this hotel to others and look forward to staying again in the future.
ترجمة
رد من مكان الإقامة: Dear Sir Akid,Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us for the second time and that you found our room amenities, environment, and overall condition to be up to your expectations.We truly appreciate your understanding regarding the check-in delay and are pleased that our team could make it right by offering a room upgrade. Your kind words regarding our service and hospitality mean a lot to us, and we will certainly pass on your compliments to the staff.We're so happy to hear you will recommend Mercure Hotel Langkawi to others, and we can’t wait to welcome you back on your next visit. Thank you again for your loyalty, and we look forward to having the pleasure of hosting you again soon!Sincerely,Hidayah SoberiGuest Experience Executive
مستخدم نزيل
غرفة ملكية راقية
تم التسجيل الوصول أبريل 2025
الأزواج
8 تقييم
10.0/10
متميز
تم النشر في 4 مايو 2025
가성비 하나는 최강인 호텔입니다. 위치 청결 서비스 모두 만족스러웠습니다. 1주일 이상씩 투숙하는 사람들도 많아 보였어요
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your kind feedback!We’re delighted to hear that you found great value in your stay with us, and that our location, cleanliness, and service met your expectations. It's always encouraging to know that guests feel comfortable enough to extend their stays.We hope to welcome you back to Mercure Langkawi soon for another enjoyable visit!Sincerely,Hidayah SoberiGuest Experience Executive
Mr Abdi
غرفة ملكية راقية
تم التسجيل الوصول مارس 2025
مسافرون منفردون
8 تقييم
10.0/10
متميز
تم النشر في 2 مايو 2025
Everything was quite good 10/10, I can’t wait to see you guys again
ترجمة
رد من مكان الإقامة: Dear Mr. Abdi,Thank you so much for your amazing 10/10 review! We're thrilled to hear that you had such a great stay with us.Your kind words truly mean a lot to the entire team, and we can’t wait to welcome you back again soon for another fantastic experience!Warm regards,Hidayah SoberiGuest Experience Executive
Anzhelika
غرفة ملكية راقية
تم التسجيل الوصول مارس 2025
الأزواج
4 تقييم
10.0/10
متميز
تم النشر في 1 مايو 2025
Convenient location, clean and beautiful room, there is a pool and sun beds, friendly staff.
ترجمة
رد من مكان الإقامة: Dear Anzhelika,We very much appreciate your comments regarding your stay at the Mercure Langkawi Pantai Cenang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hidayah SoberiGuest Experience Executive
مستخدم مجهول
غرفة سوبيريور مع سريرين مفردين.
تم التسجيل الوصول مارس 2025
اخرى
2 تقييم
6.0/10
تم النشر في 30 أبريل 2025
Rooms smelt mouldy, fridge did not work properly, check in was at 3pm our room wasn't ready until 4pm , coffee machine at breakfast was not working.
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback.We sincerely apologize for the inconvenience you experienced during your stay, particularly with the room condition, delayed check-in, and the breakfast service. This is not the level of service we aim to provide, and we understand how frustrating it must have been.Please be assured that we are addressing the maintenance issues you mentioned, including the fridge and coffee machine, with the relevant departments. Regarding the delayed check-in, we will review our procedures to ensure rooms are ready promptly for future guests.We truly value your feedback as it helps us improve, and we hope you will consider giving us another opportunity to serve you better.Warm regards,Hidayah SoberiGuest Experience Executive
모찌쿠키
غرفة ملكية راقية
تم التسجيل الوصول مارس 2025
الأزواج
3 تقييم
10.0/10
متميز
تم النشر في 30 أبريل 2025
비치 바로앞에 위치한 호텔은 아니지만 체낭비치 번화가 한가운데라서 위치 좋음 객실 깔끔하고 서비스 좋은편 웰컴드링크로 맥주나 와인도 가능
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your experience with us.We’re delighted to hear that you appreciated our central location in the vibrant Chenang Beach area, as well as the cleanliness of our rooms and the quality of our service. It's also great to know you enjoyed the welcome drink options — we’re glad it added a nice touch to your stay!We look forward to welcoming you back on your next visit to Langkawi.Warm regards,Hidayah SoberiGuest Experience Executive