Eloisa Royal Suites

マクタン島の1番賑やかなところからはちょっと離れますが、近くにアウトレットモールがあり、レストランも豊富です。近くにあるCookies N’ Dreamというパン屋さんとケーキ屋さんの間みたいなお店のサンドイッチはBuy one, get one free(一つ買うともう一つついてくる)で、味も良かったです。 タオルの交換やペットボトルの水の補充など、細やかに声をかけてくれて、困り事などは何もありませんでした。 難点があるとすれば、道路に面しているので、車やバイクの音はかなり激しいです。夜になっても変わりません。音が気にならない方や、私のようにホテルでは耳栓を使うタイプの方であればOKだと思います。

We initially booked a standard room, but upon arriving at the front desk, we were informed that no standard rooms were available. Despite the website still showing availability, the staff explained that they had forgotten to update the system. They offered to upgrade us to a premier room, highlighting the presence of a swimming pool. We were excited by this and confirmed the booking, assuming the room would be conveniently located near the pool. However, upon check-in, we were assigned a room in another building on the second floor. When we finally reached our room, my husband and I were extremely disappointed to find that it was much smaller and more cramped than it appeared online. The lack of space made it difficult to move around comfortably, leaving us dissatisfied with our choice. Adding to our disappointment, the walk to our room was unpleasant, as there were plates, spoons, and forks left in the hallway—a clear indication of poor cleanliness. I nearly stepped on some of these items, but thankfully, my husband noticed and warned me. Once inside the room, the air conditioning was not functioning properly. After waiting around 20 minutes for the staff to address the issue, we were moved to another room where the air conditioning was working. Unfortunately, the issues didn’t stop there. The bathroom sink in the new room was clogged, and the bidet holder was detached from the wall, further compounding our frustration. On the second day, my husband had to leave for work early in the morning and returned around lunchtime with food on his motorbike. The staff, however, did not allow him to bring the motorbike closer to our room, forcing him to walk approximately 150 meters in the intense heat. While they offered to deliver the food to our room, this was far from a convenient solution. To make matters worse, the front desk staff and security personnel were consistently unfriendly throughout our stay, leaving us with an overwhelmingly negative impression. Overall, this has been the most disappointing hotel experience we’ve ever had. We deeply regret choosing this property, as it was absolutely not worth the money we spent.

Отель находится в 20 минутах езды от аэропорта на оживленной улице. Рядом располагается аутлет, в основном спортивный. По доброте душевной молодой человек на reseption решил нам проапгрейдить номер на маленький и без окон, но это недоразумение удалось быстро разрешить. Трансфер прдается вовремя