Sleep Inn University

We rented for a little staycation , took my son swimming . Friendly staff Would stay again

The place was clean and rooms were nice. The shower had a 3-4 inch crack in the floor and the toilet wobbled excessively. The room smelled a little from the water leak in the shower.

Review for Sleep Inn University 📍2121 S Triviz Dr, Las Cruces, New Mexico 88001 ⭐️⭐️⭐️⭐️⭐️ (Zero, if I could) I recently stayed at Sleep Inn University on S. Triviz Drive in Las Cruces while visiting for my daughter’s Master’s graduation — what should have been a joyful occasion turned into a complete nightmare because of this hotel. Let’s start with the room: The moment we walked in, it smelled like it hadn’t been cleaned in years. The room was filthy — the shower, AC unit, and especially the refrigerator were all in unacceptable condition. The TV didn’t work, and one of the lamps didn’t even have a lightbulb. We reported the smell and the fridge right away. They moved us to another room, but it didn’t have a refrigerator — which we needed — so we stayed in the original one. I called again later to report the broken TV and missing lightbulb, but never heard back. The next day, after a great visit to the school and the beautiful town of Las Cruces, we came back to find our room keys didn’t work. I went to the front desk to get them reactivated and mentioned (again) the issues with the fridge and TV. That’s when the manager snapped back: “It’s a privilege to have a fridge. We’re not required by law to give you one. If it’s dirty, we’ll just remove it.” I was stunned — and so was the guest next to me. We just looked at each other, shocked at how rude and dismissive the response was. To make matters worse, I saw roaches inside the hotel — one in the hallway and another in the front lobby, where I managed to get a photo. Unacceptable for any hotel, let alone one flying the Sleep Inn flag. I didn’t want to ruin my daughter’s graduation weekend, so I stayed quiet in the moment, but others need to be warned. This hotel is dirty, poorly managed, and the attitude from management was downright hostile. There are plenty of beautiful places to stay in Las Cruces. I strongly recommend you choose one of them and avoid this location entirely.

Good value for the price. The room was clean. A fridge would have been awesome, but we made due. I liked that the window opened for fresh air however there was not a screen. Coffee was awesome and thanks to the gal at the front desk for being helpful.

College Dorm Move-Out The room we got was dirty, bed covers torn and stained, the bathroom was dirty and we had only one bath towel and bath mat, no extra blankets or pillows, that’s it. The parking was sketchy, no lights in the back and the fencing was torn down. I was basically watching our cars all night and we didn’t even bother showering. It was a place to rest up for a long drive but would never stay again or recommend it. It looked nothing like the pictures, outdated with popcorn ceilings, smallest tv ever, and limited channels on tv so we couldn’t distract ourselves.

This property was very dirty, no water available not even to buy. The person was not knowledgeable at all regarding the hotel. Pool was supposed to be heated. It was but was not turned on. There was a lack of supplies and towels.