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Great location. Great access to Drai Pool during the day!

Hotel caught on fire shower was hanging from the ceiling and a panel was rusty on the ceiling as well. Our wedding anniversary was definitely not as we planned

The location of the Cromwell was perfect but our stay there was anything but. We stayed four nights. We got shocked trying to turn on the lamp (it was not safe so we had to unplug it the entire stay). There was so much dust under the couch and dresser, if you drop something and it rolls under be prepared to be covered in dust. They also will only clean your room when you request it and even at that we requested our room to be cleaned at 8:30 am when we left and when we got back at 9 pm (more than 12 hours later), it still never got cleaned. Also our keys both mysteriously quit working on our last night. (Of course we were exhausted and just wanted to go to bed in a clean room but instead had to go get new keys (no apologies) and when we finally got to our room we found it wasn’t even cleaned. Our last night left a real bad taste in our mouth. Also paid $60 resort fee each night and the night club and pool weren’t even open our entire stay.