Tru by Hilton Lathrop

房間的確不錯

The staff was great an accommodating but I can not give it 5 stars as I had so many issues. The staff is why I gave it 4 stars. There was a power outage the day before I got there and the elevators were out of service. However I did not know until I got there and was given a key.. No calls no push notifications no texts before I got there. Luckily they were able to activate the elevator for m,e as I am disabled and have back issues. Then the room I was in had the AC not working. But they came up with a new key and moved me to a great room. Then I was charged $400 for sprite zero instread of $4. They fixed it when I called. Good thinbg I caught it. A lot of issues and I am a Gold member!!! Luckily the staff took care of everything oir this hotel would get another bad rating. I REALLY liked the hotel., it was modern and felkt new. The room looked unused! And Freew EV charging.. can't beat that!! But I had more than my share of issues!

I stayed here the night before I was flying out of San Francisco to head home. I booked the room online, checked in at the front desk and was given a room on the 4th floor. The room was clean and adequate for my stay. As others have stated, I also liked the squeeze bottles of soap and shampoo in the bathroom. There are several restaurants located a short walk away which was convenient. I found the courtyard area at the hotel comfortable and spent some time out there enjoying the pleasant evening weather. There is road noise as this hotel is located near a busy highway, but most of the hotels in this area are right off the highway. I expected the noise, and I wasn't bothered by this.

Very clean hotel. Good customer service.

Very nice staff, room was not very homey They stay was fine. I arrived very late and the front desk was very helpful and friendly. The room had too much of that industrial cleaning smell - not anyone’s fault - it’s a byproduct of the cleaner they use. It was clean it just felt like a hospital. But, some people might like that.

Lo único que no me gustó, es que la puerta del baño cuando la cerraba agarraba el seguro. Y que al salir del baño en la pared hay un espejo y si hay alguien usandolo cuando salia del baño, pegaba con la persona porque es muy estrecho.