كومفرت إن لوريل - فورت ميد

This hotel is very NASTY. Ants all over the dresser and floor and in the aircondition vent, floor look like it had not been vacuum in months. You could smell **** in the hallway and elevator. Someone was walking around over in the morning knocking on doors. Someone set off the Fire alarm at 5:00 am. I was very disappointed this rating should be a one.

Room was disgusting. Bugs, stains, the smell...the night manager was accomodating and kind, he apologized and gave me my refund with no hassle. Especially after I presented my photo evidence.

I'm guessing the lady was in training didn't know how to check me in. She called apparently her supervisor for help. Obviously, the credit card that I have on hand and scan for the deposit; it's not the one that got charged. They charged a previous credit card that they keep in file since I stayed with them before.

The front desk service was great!!!

Uninhabitable. Left shortly after check in. TV remote had stuff all over it. Counters in room had food crumbs all over them. Despite being a nonsmoking room, the room smelled like a smoking room that was heavily sprayed with cleaner to mask the scent and triggered an asthmatic attack. No hand soap in bathroom. Carpets covered in debris. Black hair on bedsheets. Wet untidy towels thrown under bathroom sink. Pool had a 6inch metal spring in the deep end, surrounded by a cloud of rusty water. Elevator had wet floors and condensation along the bottoms of the wall. They did not appear to be functioning properly, making significant noise and delayed opening. Cabinet in bedroom was sticking and hard to open. Gentleman checking me in was very nice and apologized. He told me the GM would contact me to refund my stay. It has been 24 hours and I have yet to be contacted. Health department needs to shut this place down ASAP.

My room was not turned down before getting to my room at around 7pm a lamp was riped from the wall and hanging by the cord. It was never fixed while I was there. Generic enough hotel stay otherwise.