Guest User
September 8, 2022
The staff was wonderful, especially Flor! The room was ok, cute, a great porch with hammock, but right off the lobby, and totally visible to everyone walking by. Booking this room was insanely difficult. Confusing messages, although when I called, it instantly became easier. Because my bank would not accept a transfer from outside the US, the owner had to make some unusual exception for me to book without paying the deposit. I offered to use Venmo, PayPal, anything. It delayed booking and planning the rest of the trip immensely. While the stay was great and staff were incredible, this policy and the hassle really impacted how we planned our time in Holbox. Please know that they do accept PayPal for customers from some countries, and your experience may be different if you are from Europe or South America, and if you have problems, call, rather than message.