Hôtel le Bailli de Suffren

Die Aussicht ist sehr gut und man ist fernab des Massentourismus. Was stört ist die Unklarheit der Regelungen. So sagte man uns, dass man am Strand nicht reservieren können. Als wir dann Liegen belegt hatten, kam ein Manager und wollte mich auffordern, den Platz jemand anderem frei zu machen. Zudem ist man als Familie nicht willkommen. Auf der Terrasse für das Abendessen sind wir stets an den schlechten Tischen weit hinten und weg von der Aussicht platziert worden. Als ich fragte, ob wir nicht auch mal einen Tisch mit Aussicht haben könnten hiess es, das könne man uns nicht geben. Keine Ahnung was dort in diesem Betriebe los ist. Das Personal ist unpersönlich und distanziert, das Management eher arrogant. Wir kommen auf keinen Fall wieder!

The worst services even

Disappointing stay, rude service, book elsewhere We were looking forward to visit this property but our expectations felt short. Our stay was very disappointing, totally not worth the price. Note that the day prior, we stayed at Hotel La Calanque which was better located and almost half the price. View was breathtaking, staff was way nicer and food was very good. Therefore, paying more than double for this hotel is simply unacceptable. Key items: -Service is terrible, definitively not up to the expectations for this kind of hotel. Staff at the Loup de Mer was extremely rude. For a 2 night stay, I’ve seen multiple customers angry at the staff because of multiple reasons, including very poor service. -Food at Le Loup de Mer was terrible, especially given the price. We ate there 2 nights because we were tired and didn’t feel like leaving the hotel, and we definitively regretted it. Food at the Loup de Mer is the worst we had in France during our 2 weeks stay! -Other disappointing items: view from the room was not like the pictures (we paid to have a sea view but there was a big tree hiding the sea) and hair dryer was bad. -When we left, we told the receptionist we were quite disappointed by our stay. She called a manager, who was super rude. He didn’t even offered an apology (which would have been the least). They offered to take out 39 euros out of a +$1,500 euros stay for 2 nights. It was a total joke and shows that this hotel doesn’t care about customers experience. -Pool amenities are nice, but not worth it.