Lotus Blu Hotel

Nice!!

The hotel is very close to SM mall and Yashano mall actually connected to yashano mall, Staff are very polite and respectful they tried to help and accommodate the best they can. The food is ok but not very appetizing actually on the 3rd day I feel like the food is very greasy. The 499 pesos per head seems to me not worth of dining compare to other hotel better selection. The room is very spacious and cleaned nice firm bed and soft pillows had water service and refill fountain outside, kettle is provided and coffee bathroom had very nice elegant equipment, oh I forgot to tell them that the shower is seem broken rubber as its flowing backward I hope they can see this review so they can fix it. They had a heavy blanket for a better sleep, I can recommend this hotel. It just pricey compare to other considering thier foods .

The service provided by the staff was very good. They were all respectful to the guests. The food in the included breakfast buffet was great. The food variety was excellent but it didn’t have any fruit juice available. Otherwise the Lotus Blue cafe also had great food at a very reasonable price. The location was very close to the main downtown area and walking distance to clean malls with plenty of food and restaurant options. The area is also very safe and friendly. Unfortunately, we had a bad experience with the room. The hot water heater inside the room was not working. We immediately reported that to the front desk. They sent a maintenance mechanic to fix it but same issue every time we tried to use the shower. They promised to replace the heater while we were away on our tour, but when we came back the hot water heater was still not working. The water from the shower would first come out very hot and difficult to adjust. Then after that the water came out very cold. I reported the same issue to the front desk but no results. Thank goodness we were only stuck for two days.

房間內配備設施齊全

This was our second stay here. People are great but they can only do so much. After our first stay we stayed elsewhere due to cleanliness issues we noticed bugs around the buffet area. This stay was short notice and our preferred location was full. This stay we checked in and went to the room, the room spray deodorant was so strong we had to change rooms. The next room was no better we asked for a fan just to move the air and was able to open a window. As the night went on we noticed bugs in the room. Small roaches like we saw at the buffet last visit. The carpet is old and worn with stains. If this is your only choice as it was for us. The place is just okay doesn’t live up to the reviews.

Will recommend