"The hotel rooms, especially the communal lounges, appear not to have been aired for months. Everywhere is stale and dank and dusty and unhygienic. Opening the bedroom window meant we could breathe more easily but each breath seemed to transfer mounds of dust from the mattress to our lungs. We survived one night but - despite the convenient location and delightful views -we will not return."

"Very clean and the best shower I have had in a long time. This hotel is in transition, so if you need everything to be the best and perfect, don't stay here. But the location is terrific and the rooms are clean. I would stay here again. We had a corner room which overlooked Lerwick Harbor from one window and Bains Beach from the other. We listened to the waves as we fell asleep. The staff was friendly. Over time, I expect more work will be done. Eventually, the restaurant will open. But for today? We had everything we needed. Yes, I will stay again!!"

"We stayed here for 6 nights and had a very decent sized room on the top floor which gave us terrific views. The guesthouse is perfectly placed in Lerwick, easy walk to everywhere in town and close to the main road both North and South. The bathroom was large with a bath over the shower and room could be serviced every day if you required it. There was also a washing machine and dryer for guest use. A full Scottish breakfast was available every day if you desired it but there was also yoghurt fruit cereal etc. There is no designated parking, just what is available on the street. We never had an issue accessing parking. The owner is relatively new to the business I think and he is a very nice, friendly chap. Rooms could do with a little bit of updating and dusting but overall a very happy and comfortable week for us."

"Perfect view and location sincerely strongly recommended"

"The Fort Charlotte Guest House is a small lovely hotel in the main city of Lerwick, Shetland, UK. I can't say enough good things about my 8 night stay! Ryan & Anita are the perfect hosts: gracious, personable, helpful. The hotel is charming: my room was bright & comfortable, has a great bed, room to totally unpack, & excellent bathroom. Breakfast was served in the charming dining room. Each night, you make your choice, among about 7 options -- all fresh & delicious, served with all the tea or coffee you want. The hosts and staff here really made my stay on Shetland feel like I had a home. Do note: there are only 5 rooms, so book early! 5 stars all around."

"During my 3 night stay there wasn’t once a cleaner or maid in the room so the bed wasn’t made, no fresh sheets were put on, the bins weren’t emptied, there was no fresh towels for the room. Also the tea and coffee wasn’t replenished for duration of my stay. Very poor"

"الموقع جيد جدا الخدمة جيدة جدا لا يمكن القول! يتميز بالطراز الداخلي بطابع قديم نوعا ما ، لكن من ناحية النظافة ممتاز جدا والإقامة مريحة . الفندق جميل جدا الافطار كان متنوع ولذيذ العشاء كان مناسب جدا جدا. وخارج النوافذ هناك جزر صغيرة في البحر و في الجهة المقابلة. على الجانب الآخر من الفندق هناك مرتفعات يمكن المشي إليها. ويمكن أن يكونوا متاحين أيضاً."