Chalet Hotel Régina

The only good thing about this “hotel” is the location. It’s 2 minutes walk from the Chevannes chair and right in the middle of the village next to the supermarket and restaurants. The rooms are tiny. I booked a twin room to stay 5 nights for my son and myself. What we got in reality was a very small room (A single in comparison to anywhere else) with two tiny single beds in it. There is no where to sit in the room and chill other than lie on the bed but make sure you don’t hit your head on the wooden rail at head height on the wall! Without doubt the most uncomfortable bed I’ve ever slept in! Wardrobe space and clothes storage is limited to a narrow wardrobe and a cupboard with shelves. I was told by the person who checked us in to display the “please service my room” banner on the door if we wanted the room serviced / cleaned each day. We did that each day and after the 3rd day of our room not being touched I complained and requested the room be cleaned and new towels. To be fair to the person working on reception who also covered breakfasts - was very helpful and said she would sort it. We got our towels but the rest of the room remained untouched including the contents of the bin I’d emptied 3 times and no replacement toilet rolls. The breakfasts are adequate but limited. The person running breakfast looked very stretched doing everything on her own and I give her credit for being friendly and helpful in a chaotic environment. To top the stay off, I’m writing this at 4:10am on the last day of our stay having been woken up by what sounded like a mass brawl taking place somewhere in the building. I love Les Gets but would not return to Regina.

Détestable endroit, sale et mal entretenu. Personnel fort sympathique mais inutile quand il s’agit de résoudre un problème. Impossible de joindre un responsable. Tarif exorbitant pour le degré de prestations. L’endroit semble laissé à l’abandon. ! ROOM 43 TO AVOID AT ALL COST, THE SMELL IS INSANE 🤢 !

Nous avons passé 5 jours en couple et avons adoré notre séjour ! Très bon rapport qualité-prix, personnel chaleureux et emplacement parfait au centre de la station des Gets. Dommage que le restaurant soit fermé, mais nous recommandons vivement !

Beside the strange smells coming from the bathroom, the room itself was good.

on se sent très libre et emplacement central très commode

Great staff and location. The hotel is clean but tired and the hot part of the breakfast could be better with fresh eggs as the powdered scramble eggs are particularly odd! All in all 8/10