Guest User
April 6, 2024
During the Qingming Festival, I went to Leshan with my friends and family. We brought pets and wanted to play mahjong at night, so I saw this hotel on Ctrip. I called to confirm before booking, and I felt that the lady who answered the phone was warm and gentle, and explained some things I wanted to know. On the day of check-in, I also sent a message very considerately, explaining a series of precautions. After checking in, everyone was very satisfied, especially the boss, who was very friendly. He enthusiastically solved all the questions asked and provided us with a food guide for Leshan. We needed toothbrushes and slippers for children, which were also specially provided for us. The next day, I blew my hair and broke the hair dryer in the room. I told the boss and asked how much compensation I needed. She said that if it could be repaired, there would be no compensation, but it was indeed deformed and could not be used by other guests again. The boss also took out the purchase list, clarified the price, and helped us bear part of it, which made people feel very warm. Next time I come to Leshan, I will continue to choose here.
Original TextTranslation provided by Google