Hotel Olimpo le Terrazze

Stura buona e accogliente la consiglio a tutti mangiare abbondante

The hotel is in a good location with perfect views on beach and mountains. Good was good did regular fish dishes and meat.however if your used to your classic English meals this hotel is not for you. and most of waiters was lovely. Pool bar very disappointing served rock hard pizza, chip, chicken burger and hotdogs every day which got very boring. All drinks had to be in a plastic cup which led to guests taking glasses out of restaurant up to the pool bar. Website says it has three bars one was shut all the time which led to us sat in the pool bar listening to a very poor singer and his piano. Entertainment team really could do with sorting out. Just ignored everyone who was English as they could not talk to us. Had two children which got very bored on a night time. Hotel was very clean and cleaning staff was fantastic.

L'hotel è di vecchia concezione ma le camere sono molto grandi, pulite e ben attrezzate. Vista fantastica sulla Baia di Taormina. Un po' distante dal mare, buono per chi vuole fare movimento, pessimo per chi ha difficoltà a camminare tanto e fare le scale. Il personale di sala e del bar è palesemente stressato dai turni e di conseguenza spesso non sono cordiali. Alla reception invece si alternavano diversi impiegati ma nonostante ciò ho avuto davvero pessime esperienze. Alcuni molto gentili e disponibili (per quello che potessero fare), le tre donne di una certa età con cui ho avuto a che fare (in giorni diversi), invece sembravano divertirsi a trattare male i clienti. Menzione speciale per la peggiore delle tre, Daniela, che appena arrivato mi ha urlato contro davanti a tutti invitandomi ad allontanarmi dal banco solo perchè mi ero "permesso" di fare una domanda (tra l'altro veloce e semplice da rispondere). Da licenziare subito, maleducata e anche subdola quando dopo il chek-in ci ha detto dove dovevamo pranzare, indirizzandoci in uno dei ristoranti a pagamento (ma lo avremmo scoperto solo al momento del conto). Inaccettabile anche per una pensione a 1 stella. I tempi del check-in sono assurdi, davvero lunghissimi. Bar e piscina a mio parere chiudevano presto, comunque sempre in anticipo rispetto all'orario previsto. La qualità e la varietà del cibo non era per niente entusiasmante. Insomma troppi lati negativi per quello che abbiamo pagato. In definitiva siamo stati abbastanza bene ma non mi sembrava di stare in Sicilia, dove le persone sono squisite e il cibo è fantastico.

Please do not come here. This could probably be called the worst hotel in Sicily. We arrived on the coach downstairs, luckily it was not scorching and was a manageable heat. It took 30 minutes for the baggage people to come down, poor management on their behalf. They should be down when we arrive and we were told to carry down our suitcases when we leave so why couldn’t we carry them up? The mountain elevator is horrible. It rattles and violently shakes and bounces up and down. It has not been serviced since 2024, service it. The views when you survive the elevator are absolutely beautiful. From any parts of the hotel, including your balcony. The drinks machines are most of the time covered/turned off? We come back from the beach and want a drink and we can’t get it because the machines are turned off. And when they are turned on, the alcohol is warm. The pool is amazing. It deep (2m) and long. It is a bit dirty, but you can always avoid it. It’s definitely cleaned. The entertainment is shocking. For a 5 grand holiday I honestly expect better because what is this? A man sitting behind an electric keyboard poorly singing EVERY night. No thanks. We told the entertainment staff we were English on the first day , since they asked. This hotel is advertised as an English one as well and the staff said “Sorry I can’t speak English, I try” ?? Why hire staff that can’t communicate with us. First and last time they spoke to us mind you. They spoke to every bed except ours, went around every table in the evening except ours. Please fire your entertainment staff and replace them. And while you’re at it, get rid of the piano guy, he’s not entertaining whatsoever. The cable car to go from the sister hotel to Olimpo is ok, it’s high up and it’s kind of scary when it’s a tad windy. PUT AIR CON IN THE CABLE CAR AND THE ELEVATORS. IT IS BOILING. Speaking of elevators, they were also rattling and shaking but were serviced this year. BOUNCY TOO! One ended up being broken every couple of days (same one). The food is so bad. Basically the same thing every night, puddings suck as well. Don’t come here because you literally won’t eat. Very upset about this considering it’s an all inclusive . Also, why do we have to drink out of paper cups? We paid over 5 grand to drink out of soggy paper cups that will break after 5 minutes? The catering staff are lovely, the only staff. Wasps everywhere. Also, locals are everywhere too! Speaking of, they’re so incredibly rude and not well mannered. They smoke and blow it in your face. They push literal children out of the way and grown adults. They stand in the middle of the path. They scream at you. One Italian child tried to rob me, great! If you’re a foreigner and you want to be respected, don’t come here. If you’re an Italian and I’ve just described you, be my guest! It’s like a local only hotel. The staff respect the locals and cater to them. The private beach is beautiful, the only thing that kept me going to be ho

Vacanza all'insegna del relax e del buon cibo, stanze pulite in maniera eccellente . Personale gentile e garbato, sempre pronto a venirti in contro.Ogni locale curato, dalle hall alle zone verdi,dalle piscine agli ascensori. Tutto perfetto per chi cerca relax ma anche la possibilità di visitare i luoghi vicini; Taormina, Isola bella... Unico consiglio, aumentare l' orario in cui si può spostare in piscina.

I would say it’s a 3 star hotel, very noisy in the hallways. Screaming children. People knocking on wrong door. Pool area packed with kids who dive with permission. No space for adults. Sun beds packed like sardines in a can. Pool towels are changed for an extra fee. Restaurant like a school cafeteria loud and chaotic. Good thing was a a descent gym.