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If I would have a chance to come back to Lhasa, I would want to stay here again. Everything in the hotel is perfection and it's very peaceful.

We stayed at St Regis at the beginning and end of our Tibet trip, it feels like home! All the staff are very friendly and helpful. Especially the reception lady Irene Liu and the one served us at restaurant named Ruth! Both are extremely helpful and nice, highly recommend !

Purposely selecting this hotel for our first night because there's a clinic inside the hotel which feels secured upon flight arrival. Hotel was big with ******* design. Love the warm greetings from the staff and appreciate their patience and reminders of slow pace to minimise the mountain sickness. Room was incredibly spacious. Staff was so helpful to drive and lead us to the room. Showing all the equipments operations and help delivering our heavy luggages. The room has everything you need. Definitely perfect to spend your first night here after a long daunting journey. Breakfast was absolutely delicious. You could recharge and rehydrate yourself with everything you can think of when it comes to breakfast. Both Chinese, ******* and Western. A big thumb up and highly recommend.

Excellent hotel. Great service and super nice rooms. Plus the food is great What else do you need?

We enjoyed the breakfast the most. The layout of the hotel is a bit confusing without proper direction signage. The service by the receptionist and restaurant staff could have been better.

The service is the worst of all hotels where we have stayed worldwide. It is worse than even any 1-star rated hotel in China. Right from the entry, the check in is chaotic. No one attends to luggage. It takes 2 hours to do formalities and return passports. In Room dining, the order is a huge challenge. They take 2 hours to take order and deliver the food after 1 hour, when they serve only the food in a plate. No seperate dishes or any cutliaries (spoon or fork or chopsticks ... nothing provided). When you point these out, they say sorry and take another 1 hour to bring plates, chop sticks etc. BY now 5 hours passed and food is so cold and not eatable. This is a regular scenario ... repeated 3 times, I.e. everything we placed an order. It's a huge challenge. On amenities, the beds are extremely uncomfortable. If you just take a turn while sleeping, the other person is sure to wake up. They call king size bed .. it's two seperate beds kept side by side with cheap quality spring mattress. On breakfast, it's very limited and every day same menu. No varieties, the food taste is horrible as well. Extremely bad experience.for the price that is paid. The feeling has been a complete waste of money, sleepless nights, staying hugry and waiting for food post order for 5.hours every time we ordered room dining. The same situation in restaurent as well.