Atour Hotels in Lijiang

The receptionist, Yu Le, was incredibly rude. He seemed like he really didn't want to serve you, but couldn't because he had to make a living. On my first day, he sat outside the hotel smoking and watched me arrive alone with my heavy luggage, showing absolutely no interest in helping. Check-in was also very perfunctory. Every time I called the front desk, he was incredibly aggressive, acting like I owed him $8 million. The other front desk ladies were all very nice. Furthermore, while the room wasn't cleaned thoroughly every day during my five-day stay, it couldn't be so sloppy, right? Every time I came back after leaving, I found the maid hadn't cleaned the bathroom.

Arrived at the hotel in the early hours, and the warm smile from the friendly front desk staff instantly brightened up the gloomy rainy day. The hotel is conveniently located near the North Gate of the ancient city, right on the street, making transportation very easy. This was my first time trying Atour's bedding, and it was indeed incredibly comfortable! They even placed a poetry book by the bedside, which I look forward to reading properly on a future visit. Unfortunately, at 8 AM, the street's garbage truck began playing music loudly and continuously. Even the thoughtful earplugs provided by Atour couldn't block out the deafening sound. However, if you're an early riser and up before 8 AM, it wouldn't be an issue! On the morning of check-out, I was lucky enough to catch a glimpse of snow-capped mountains from the corridor!

The service was exceptional, and the attention to detail was impeccable! This stay was beyond my expectations! Check-in was efficient and welcoming. When they found out I needed different room types for the two nights, they went above and beyond to accommodate me, saving me the hassle of moving. They came promptly every day to clean and restock daily necessities. The room was well-maintained, especially the bed—it was incredibly comfortable! The location is also excellent, with convenient transportation. Overall, I felt right at home. I'll definitely stay here again next time. I highly recommend it to anyone who appreciates service and attention to detail!

It was my first time in Lijiang, Yunnan. The drifting island design that was different from Atour Bamboo Residence attracted me when I entered the lobby. The guest rooms have a youthful sea and sky blue design element, as if I were on an island. Atour's characteristic bedding made me sleep very comfortably, especially after playing tired, the water temperature in the shower room was just right, which made me wash very comfortably. The scenery in Lijiang is so beautiful that I can't bear to leave. Sitting outside the window and looking at the beautiful scenery made me lose the anger that I had accumulated for a long time as a worker! The waffles for breakfast are really my favorite. I like them so much. The late-night porridge at night also solved my dilemma of not knowing what to order for takeout at night.