Qionglou Night Moon Pretty Mid-Levels Designer Sky Garden Panoramic Beauty Accommodation Reviews

Response from Property: I'm so sorry! This stay was like a "small episode", which made you feel disappointed. We blame ourselves! We take every problem you reported as a hot potato, and we are determined to make thorough rectifications! Let me first explain to you about the staff service and front desk duty. This is a homestay inn full of fireworks. Several small courtyards are connected to each other. We wanted to create a comfortable and casual atmosphere for guests like at home, so we didn't do the stereotyped one-to-one service model, which may have caused you misunderstanding. However, the problem you raised is the direction of our improvement! In the future, we will strengthen staff training, optimize the duty arrangement, and ensure that the service is both humane and can respond to your needs in a timely manner. Speaking of room facilities, you really suffered! The table lamp is not on, the sink is leaking, and the mirror lamp is "on strike". We immediately arranged for the maintenance master to conduct a comprehensive inspection of these problems, and also formulated a regular inspection plan. We will never allow the facilities to "get angry" in the future! As for the underwear hanging in front of the room door, it was indeed our management oversight. We did not notice and deal with it in time. Now it has been cleaned up. In addition, the window is equipped with ultra-modern electric smart curtains, which can be opened and closed with a light press. Maybe it is too "low-key" and you didn't notice it. I'm so sorry! Let's talk about the twists and turns of your wanting to take a shower on the day of check-out. We really regret it! At that time, because the language communication relied on translation software, the information was transmitted with deviations, and we failed to provide you with help in time, making you run back and forth. This is completely our dereliction of duty! You were full of expectations, but we didn't catch it, and the guilt was about to overflow. To express our apology and sincerity, we sincerely hope that you can give us another chance! Next time you come, you will definitely feel the most intimate and thoughtful service of our homestay, and turn all the unpleasantness of this time into beautiful memories! Once again, I express my most sincere apologies to you!

Response from Property: Hello, we apologize for the inconvenience caused to you before. The owner has been changed in March of this year. We look forward to seeing you again and wish you a happy life and all your wishes come true!

Response from Property: [Luggage transfer] [Photography at the viewing platform] Dear guest, thank you for your review. Qionglou Yeyue B&B is located between the waterwheel and Sifang Street in Lijiang Ancient Town. The main street of the ancient town is at the doorstep, making it convenient for travel and quiet in the bustling city. The viewing platform of the B&B overlooks the panoramic view of the ancient town and has an independent coffee bar. You can listen to music, taste tea and coffee, read books, take photos, and be in a daze all day. The B&B has good lighting, new facilities, exquisite courtyard, and clean hygiene. We look forward to your visit again.

Response from Property: [Luggage pickup] [Photography at the observation deck] Dear guest, thank you for your review. Qionglou Yeyue B&B is located between Dashuiche and Sifang Street in Lijiang Old Town. The main street of the ancient city is at the door. It is convenient for travel and quiet in the bustle. , the viewing platform of the B&B overlooks the panoramic view of the ancient city. It has an independent coffee bar, where you can listen to music, taste tea and coffee, read books, take photos, and stay in a daze all day. The rooms in the B&B have good lighting, new facilities, exquisite yards, and cleanliness. We look forward to your visit again.

Response from Property: 親愛的朋友，感謝您的認可！我們堅信細節服務能温暖人心，很高興我們的努力被您看見。無論是及時響應需求，還是貼心小關懷，都是我們對您的誠意。您的滿意是動力，期待再次為您服務，讓您的麗江之行更加完美。

Response from Property: [Observation Deck] [Luggage Pickup] Dear, thank you very much for choosing Qiao Banshan B&B to stay. Thank you for your five-star praise. We will continue to provide good service and provide you with a wonderful journey experience. Welcome again.

Response from Property: 【接駁行李】【觀景台拍照】尊貴的賓客，感謝您的點評，瓊樓夜月民宿位於麗江古城大水車與四方街之間，門口就是古城主街，出行便利，鬧中取靜，民宿觀景台可以俯瞰古城全景，設有獨立咖啡吧，聽聽音樂，品茶喝咖啡，看看書，拍拍照，可以發呆一整天。民宿房間採光好，設施新，院子精緻，衞生乾淨，期待您再次光臨。

Response from Property: I'm sorry The entertainment and travel itinerary recommendation is a travel consulting service provided by the B&B for every guest who needs it. We provide free service. We deeply apologize for not having a good experience and look forward to your next visit.

Response from Property: First of all, thank you very much for booking our hotel. Then a thank you for recognizing us. Your recognition is our motivation to improve. You booked the basic room type of our home, if you have the opportunity to come back, I hope you can try other room types, maybe it will bring you more different experience. Finally, I wish you good health and all the best, thank you!

Response from Property: 👍👍👍對對對

Response from Property: 能被您稱為 “好地方”，我們倍感榮幸！這背後是整個團隊的用心付出，希望能給每位客人帶來獨特美好的體驗。這裏的一草一木、一景一物都在靜候您再次光臨，相信下一次相遇，會有更多驚喜等您發現！

Response from Property: 【接駁行李】【觀景台拍照】【營養早餐】親，感謝選擇俏半山民宿入住，感謝您對我們的認可，作為一個設計師酒店，俏半山·瓊樓的地理位置和環境非常優越，民宿位於麗江古城景區內，大水車與四方街之間，毗鄰酒吧街，鬧中取靜，晚上很安靜，一點都不吵。俏半山民宿自帶觀景平台咖啡吧，視野開闊，可觀古城全景，愜意，舒適。客房設計新穎，寬敞明亮。店內早餐種類十分豐富，本地大姐做的米線幾乎是所有客人的首選。店內服務熱情而不失分寸，提供古城口接駁行李服務。非常感謝您的點評，祝生活愉快，工作順利！

Response from Property: 感謝您的五星點評，期待再次光臨。

Response from Property: 【迎賓果盤】【免費早餐】感謝您對瓊樓夜月的認可，歡迎再次入住，祝您生活愉快~~~