Hotel Splendid Palace

Nydelig takterasse med utsikt og gode drinker Hotellet er litt tilårskommet, men veldig behagelig. Stor og god frokost, med egen kokk som lager omeletter, speilegg og bacon. Vi elsket terrassen med drinker og utsikt over sjøen og Limone på kveldstid. Nydelige drinker og effektiv betjening. Flott å ligge ved utebassenget på dagtid, og de har en lekker, egen privat og adskilt bassengplass også lenger nede ved havet, som vi oppdaget ved en tilfeldighet. Kort vei å gå til Limone, som er en svært hyggelig liten by, med litt strandpromenade, butikker og flere gode restauranter. Det eneste å trekke for er litt dårlige madrasser. Våre var gamle, nedligget og veldig harde, på tide å bytte ut. Vi var der i fem dager og koste oss veldig, med unntak av madrassene.

We have just come back from the Splendid Palace and need to advise that the hotel billing process is massively flawed. Throughout the week, charges were added to our room with no receipts given, and on checkout we were presented with a bill with no reconciliation behind it as to what the items were. We paid the bill as we were in a rush to get to the airport and trusted the hotel that the charges were correct. After arriving home my husband called the hotel to verify the charges and realised that items from other rooms had been put on our account. We raised this immediately with the hotel and were told that there was nothing they can do about it. Due to the inefficiency of the hotel’s billing system, we’ve now ended up funding other people’s drinks and meals. It’s very frustrating and upsetting to us that the hotel management were unwilling to help us by refunding the money. Such a shame as the hotel is in a great location, but this has put a massive dampener on the whole experience which was a special trip to celebrate my 50th. As my husband and I are both travel agents we will not be recommending this hotel to our clients in future.

Very nice hotel overall, nice staff