مستخدم نزيل
7 مايو 2025
What a delight to revisit this iconic colonial hotel tucked away in the lush tea suburbs of Kenya! After several months, I was overjoyed to see remarkable improvements that made this stay truly memorable. The staff were wonderfully attentive and welcoming, with the ever-smiling waitress Joyce serving delicious meals promptly, adding a warm touch to every dining experience. The reception team, led by the highly professional Kigen, ensured a seamless check-in, setting the tone for a fantastic visit. The hotel grounds were a sight to behold, with impeccably trimmed, vibrant green lawns that enhanced the serene ambiance. Our room, lovingly maintained by Sabina, was spotless and filled with the enchanting scent of jasmine flowers, creating a cozy and inviting retreat. Breakfast was an absolute highlight, boasting a colorful array of fresh fruits and delectable pastries that left us spoiled for choice. The massage treatment was pure bliss, further elevating the sense of indulgence. It’s evident that new leadership has instilled a guest-first approach, transforming the experience into something truly special. The only minor drawbacks were the worn furniture in need of reupholstering and a slightly neglected gym and pool area. Nonetheless, this visit felt like a royal escape, brimming with warmth and charm. I’m already looking forward to my next stay at this delightful haven!
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