Brackenhurst Conference and Retreat Centre

It long after ordering for food and the food and soft drinks is expensive in comparison with other hotels in kenya..it place is more expensive than five stars..the environment is very friendly..the forest and well keep grass

Wanted to mention David who made sure everything was great with our facilities for the conference. He jumped in and helped with everything we needed. Even helped with making sure we were fine all the time. Also Kennedy Njoroge, trainee was so helpful and showed me around giving me a wonderful tour of the facility and was knowledgeable and proud of where he worked. All the staff were amazing and made everything perfect. I wish I could have spent more time with the staff who worked so hard to make it all great! Your staff worked so hard and it was such an amazing time because of each of them! I do mean each and every one of them. I wish I could call each by name. From our rooms, dining, gift shop, cafe, grounds crew ...... Each one of them were amazing! I was blessed to be a part of the team that came.

Generally every field i visited is just cool and amazing and moreso the teachings.The best room was during the field games.My best part of my stay was during the lecture in the hall,it was accompanied by drama and laughter.Indeed it was fantastic,i did learnt that visiting new environment and adapting to the changes,,it feels welcoming to impress this today life.

The institution is very professional and the scenery is very beautiful thus giving the guests a wholesome experience. The facilities available make this place very flexible for hosting different events. I would recommend that people give it a try and experience it for themselves.

This place is a conference/workshop hosts dream. The facilities are just excellent. Even more so is the staff's knowledge and dedication to your event. Simply the best experience I've ever had. I'd like to specifically mention Francis, our event host, and Fredrick in the restaurant. Professionals professionals. Our facilitates were thoughtfully appointed with whiteboards, wall space, large screens, and glorious natural light. Well well considered. Like a space for the facilitator to lay out their materials in an inconspicuous place near the front of the room. Everything was setup as if the entire team knows exactly what makes a group space function well. We had two rooms with large glass doors that opened to patio -- which could be left open most of the day. The AV person was waiting in the room to check the equipment. There were extension cords that were out of everyone's way, but perfectly arranged to serve everyone in the room. I asked how early I could get in to prepare. It was early! And when I walked over, it was all open and ready for me (hours before everyone was to arrive). There are other special things about this place. Water everywhere with reusable glasses. No lugging in cases of plastic. The food in the restaurant was GREAT and much of it grown nearby. The cafe and the surrounding workspace is open quite late. A lovely gift shop and an even lovelier experience with Rose, the storekeeper. There is also a remarkably restored forest that is worth support and a trip by itself. The rooms are very clean, the water hot. Nothing fancy, but the only other place you'd find this attention to piling your bed with the quantity of soft blankets they do is your grandmothers. Laundry service is great. My room had a full closet and lots of hangers so I could prepare and unwrinkle my clothing for the week. Very good at the details this place. Higher elevation means cooler temps and not a lot of bugs competing for your attention. Would easily easily select this place again. Would consider using Nairobi for future events because of this space. Not that far out of Nairobi.

No tvs in room and was told on checkout day there was one in lounge area! Breakfast is decent but predictable Staff are very friendly Floors in ngong cottage were broken (tiles in bad condition) and bathroom very tight & stuffy