Residencial Duque de Saldanha

Estado do quarto péssimo - Rodapés todos estragados. Limpeza do quarto péssima - Lençóis manchados e chão sujo. Qualidade das camas péssima - As camas rangem. Sem amenities, sem reposição de papel higiénico. Quarto para 3 pessoas com toalhas apenas para 2 pessoas. Reclamação feita na receção mas nada foi feito para melhorar. Estadia demasiado cara para o tipo de instalações e de serviço. Não recomendo.

The room was good, the elevator did not work on our last day and we were at the 7th floor - i have two carry two suitcases from the 7th floor down. A couple of time I spoke with the reception and they keep of spaeking to me in Portuguese and I don't know how to speak nor understand Portuguese. On our last day the lady at the reception is from Nepal and she speaks good English

Not as represented in pictures. Old, delapidated but in area close to metro.

Hab sofort wieder ausgecheckt. So dreckig, ekelhaft. Benutze Bettwäsche mit schwarzen Punkten und Haare. Kopfkissen gelbe Flecken. Ein Stern ist noch zuviel. Zumutung für jeden. Habe für 7€ mehr ein sauberes ruhiges Hotel gefunden.

Not for Seniors Although the rooms were clean and adequate, I have 3 concerns, all of which makes this place unacceptable for seniors. First, this is not a regular hotel but a bunch of rooms spread out on several floors in what looks like an office building. The front entrance is locked, so after awhile of panic I found a tiny sign for the place off to the side and a button, which I pushed for access. There were no instuctions in listing about how to register once you get inside and no sign of an office. My cab driver looked at my hotel printout and told me to go to fourth floor. It was a number of steps without a handrail to elevator which was not working so I walked up the 4 flights of stairs. I saw another sign on a door and found someone to register me. I had to go back down to 1st floor to get to my room. Steps can be a real hazard for seniors. Second, the floor in the bathroom was very slippery after shower. So was inside of shower but I could not find a bath or shower mat. I had to use towels. Also a hazard for seniors. Third, the rooms were down several narrow and winding hallways and there were not any alternate escape routes. Also no fire alarms. I felt very uneasy, unsafe , and vulnerable the whole time I was there.

No muy bien