Premier Inn Livingston (M8, Jct3)

Very clean and comfortable room. The shower over the bath thing is a bit dated, could do with an update. Overall very satisfied with service offered. The meal-deal on offer was very good value with the choice of food excellent. The free parking onsite was very good with clearly marked spaces and plenty of room.

Very comfortable bed and great pillows. Always have a good sleep here. The room was a good size, could do with a glass in addition to the mug provided. Restaurant food was good and reasonably priced. The bar and restaurant staff were very friendly and helpful.

I am always a fan of premier inns but this one let me down. It is well positioned off the motorway but the rest was disappointing. All staff encountered were lovely at least. The room was freezing when we arrived and the room was so dated and just a bit neglected. Everything was spotless clean though and as usual the bed was fantastic with lovely linen and wonderful towels. All the corridors and stairways had a abandoned feel and smell about them. This hotel would be fantastic with a refurb. The attached restaurant served good food but also had sticky tables and was desperately needing a refurb. Breakfast was good too but in the daylight it still looked unloved. I actually wouldnt stay here again as we paid a lot of money and it wasnt really worth it but after some investment it could be a great hotel

Livingston M8 The staff are really nice but not helpful. The bathroom floor and bedroom walls were in desperate need of a good clean. A little TLC is need, I don't look at the front line teams, this is a reflection on the Premier Inn leadership team. Premier Inn can do so much better than this. I don't want my money back, I want Premier Inn to provide the service they used to provide 3 years ago.

Great hotel and amazing staff. My son left his games console behind and we live in Buckinghamshire! The lovely staff packaged it up securely for a courier to collect! Lovely staff and great food in the restaurant. Will definitely stay again. Thank you so much

Warm welcome and clean room. Bought the meal deal. The food is miles better than the Premier Inn down the road. Paid for the WiFi upgrade. If only the WiFi speeds were better, I’d have given five stars. Shrubbery in the car park is rather tatty.