Protea Hotel Livingstone

We arrived in a really distressed state from a refused border entry at Botswana. Ireen and the front office staff acted swiftly, calming us down and finding us too rooms immediately. Clean, big, good air con. Fridge, good bathroom and tv. Good pool. Snacks and bar available in pool area, reasonably priced.Raymond in the bar was super efficient and helpful.

This hotel was our saviour after 36 hours of travelling. We were rejected entering Botswana so needed a night to stay in Livingstone while we sorted paperwork. We were tired and feral literally arriving without notice and enquiring on 2 rooms. Cannot commend Ireen at reception enough who was so calm and helpful in our stressed out crazy. The value of this hotel is excellent and includes a very good buffet breakfast. We decompressed by the pool and had amazing service from Raymond who also helped us again with Ireen on checkout. The rooms were absolutely fine. Pool and food brilliant. But the staff make this hotel and I commend their kindness joy and professionalism. Thank you for being there for us team!

This is an inexpensive hotel near Victoria Falls, compared to a lot of the hotels in the area. The staff was very customer friendly and helpful. They always treated you with respect and kindness. The rooms were very clean as was the hotel and property.

Our stay at the Protea Livingstone was amazing! The staff were so friendly and helpful, our breakfasts were delicious each morning. Our room was comfortable, warm and had everything we needed. It was the perfect place to stay for us to explore Livingstone for 5 days! It is a beautiful hotel and we highly recommend it.

On the night of arrival . The hotel was serving a buffet with limited options. They did not even allow ordering from the menu despite their restricted buffet options. The following day, during breakfast , there was poor service . Not enough utensils like the cereal section without bowls. The cooking station had one person on eggs and bacon and it was hard for the person to navigate both ends. Took close to 20-30min just to have bacon. I think their restaurant service could be better. Checkin was smooth.

Fantastic place all round