Craigside Manor

I loved my stay in Craigside Manor. The staff were so friendly and helpful. I got checked in early into a lovely room with views of Little Orme down to the sea. Room 17 had everything I needed and is equipped with shower and bath. It has a fresh, contemporary feel. There is a sofa/bed too, perfect for looking at the views. I didn't use the TV during my stay. The housekeeping team are great and the hotel is very clean. The hotel is located for a nice walk down into Llandudno and up onto Little Orme. There is plenty of parking. WiFi drops in and out. I used the restaurant throughout my stay, and I am grateful to the team for making me feel welcome. The pub food menu fresh and tasty - get the ale pie. The outdoor areas are lovely, and you get great views of the sunsets in the bay. Thank you to the barman for making my "off menu" cocktail and to Laura for helping with the till ! I'm especially grateful to Jay, Gary and Shaun for helping me feel comfortable and relaxed during my stay.

Great

We have stayed here numerous times over the years. The Craigside was a home from home with wonderful, kind, caring staff. The hotel changed hands earlier in the year after a billed major refurbishment. We stayed in April and it was OK. There were a few minor teething issues, mainly relating to the new tech and we fully expected Craigside would be amazing again when we returned in June. Sadly, this was not the case. Upon arrival we were ignored by numerous staff until Katie asked if we were being dealt with on her way back to the kitchen with dirty dishes. No paperwork had been prepared for our arrival despite having booked direct with them. The refurb has not stretched to the rooms. This didn’t really bother us, but the room rate has increased significantly so may disappoint some people. We experienced TV issues the same as others have reported in their reviews. The room had not been cleaned to the usual standard with evidence of previous occupants apparent. Shower gel and hand soap had always been provided previously. The hand soap was nearly empty when we arrived for our 5 night stay and never replenished despite daily housekeeping and asking.Neither were the 2 tiny shower gels which were left. Luckily I could drive to the Supermarket to buy some. Service in the restaurant was cold. No smiles. Again, ignored by numerous staff and when someone did come over, reluctant to an offer a table even though they weren’t busy until they found out we were staying at the hotel. We had better table service at the local chippy. We observed other diners also having issues. They just wanted you in and out as soon as possible. Breakfast though was a different story. Excellent food and Gary and Leah provided a calm, kind, efficient service with a smile. This is actually a really hard review to write as we’ve loved this placed, but we won’t be returning to Craigside Manor. It was not a good experience.

Had a lovely 3 night stay at the hotel over half term. Very friendly service, great breakfast and clean rooms. Very comfy beds. Great location. Only negative was the tv didn’t work, but this is pretty common now in hotels, why have them if they aren’t tuned in?

Room was nice, hotel was nice & clean but abit expensive. We got woke up at 2:45AM as the shower would not stop dripping. I did a video of this as proof, we had to leave a towel in the bath to make it quieter.

The facility’s are decent and very comfy , very friendly staff especially the breakfast team. Defo recommend as a decent base camp for climbing Snowden