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Fantastic lovely place beautiful location and rooms very comfortable and friendly staff.

Stayed here for one night for a wedding. Beautiful location but hard to get to if you don’t drive (taxis available but fairly expensive). Staff were very friendly and polite. I had an issue with my room and they came straight away to take a look. I had to change rooms in the end and they were very helpful and gave me a free Prosecco for the trouble (though it was no trouble at all!). Breakfast was good and the bed was comfy. Wish I had more time to spend in the area as it was so beautiful!

Don’t get me wrong the place looks so pretty and would stay again but make sure you bring your own pillows unless you like the hard type. We did ask for soft after one night of neck ache didn’t arrived for two days and then only one arrived ! Staff are lovely especially the waiting staff. Some though I’m not sure know what they’re doing ! No plugs by the bed so bring a long extension lead if staying in a suite! I’m at that time of life when I need a fan near me especially at night. Couldn’t plug that near the bed for same reasons no plug points. Basic stuff really. No usb plug points in the whole suite. Had a running tap which was still leaking on our leaving. Spa bath didn’t have a proper plug just a plastic one where they’ve taken the chain off which was ok but this is a suite so should be maintained properly ! Outside table (we had a balcony ) huge chunk missing! All toiletries were on the wall, bath area has none! Now the tv. It’s the smallest tv I’ve ever seen in a suite. It sits in between the lounge and bed areas so wherever you are you can’t see it unless you move it. There’s no live tv. Netflix is there but not sure that’s because someone else has forgotten to log out ! It’s Roku tv. Which we found rubbish. Food in the restaurant is ok tad too fussy for me wanted fish n chips but can’t have that there only in the bar area. But they did serve a large table with fish n chips but apparently they can as they’re working near and don’t want a posh meal … nor did we but wasn’t allowed ! Very annoying as they had rather roudy people in the bar areas so couldn’t hear ourselves speak! I saw someone mention about the soup portions I totally agree only a few mouthfuls in bowl so v expensive. Also noticed the management only ever reply with same reply. Do you actually act in these reviews ?

A very average hotel, polite staff, room was large, not many plug sockets for charging, so had to unplug kettle and tv. Sockets with USB points don't cost much but would be far better. Shower attachment didn't work so had to have a bath instead. Washing hair was very awkward. Don't bother having breakfast here. The full Welsh breakfast was very underwhelming with 1 small bacon rasher, 1 very bland sausage, half a tomatoe that was just warm not cooked, small amount of beans and mushrooms . Go into town , there's far better places for breakfast

A great hotel strategically located 10 min walk along the river to town. Went with my mum. We enjoyed the spa, all was clean and reasonably priced. We had an evening meal which was absolutely delicious. The pork belly definitely one to go for! Compliments to the chef. The only thing was that we had a bit of drunken disturbance at around 1200 an till 0200 ish, must of been people coming back from town. However the staff were helpful in this matter and gave us our breakfast for free so that was much appreciated. All in all I would recommend. Thankyou kindly

Friendly helpful staff & nice to have an hour included in room price for spa. Lost a star due to big damp patch on bedroom wall & sausage & mushrooms were only warm at breakfast. Nice buffet selection at breakfast. Lovely situation & grounds & well looked after gardens. Lovely Elemis toiletries last time in bathroom but they’ve now changed the brand unfortunately.