Penrhos Park

Cannot write a review on an actual stay as the booking apparently never existed....booked a week away for my parents (70+ years of age) on the Sunday for the Monday. Received email confirmation, spoke to the park twice to explain they wouldn't be arriving till the Tuesday, gave our names of the booking and all confirmed. Arrived Tuesday, no booking, they didn't offer help of any kind, said the park was full! This large park and hotel were full! So leaving my 70+ years old parents left stranded at 4pm on an afternoon. They were told it's Hoeseasons problem not theirs. I called to see if there was any other accomodation, please note they also have a hotel. Was told no and it was out fault not theirs, women on the phone was rude and gave no alternative options at all. Simple no we cannot help. Even acknowledged the call we made the day before and said another couple were also arriving on the Tuesday so assumed it was them. Even though we gave them my mother's name. Why would we be allowed to book if there was no room? And why not at least offer an alternative if for less or more days? No help or customer service at all. Never ever ever would I stay here now or recommend it due to their utter disregard to help out with alternative options. Female on the phone was so unhelpful and incredibly rude!

Good nights sleep. Good service.

Modern. Country setting.Spacious, well equiped room. Plenty of parking. Large heated indoor pool.

Daily cleaning could have been improved further. Body wash is not available which is not good.

Stunning find! I booked last minute at a reasonable rate. Had a lovely room within the hotel. The hotel section was divided into areas and only 4 ground floor rooms in each, so it was lovely and quiet. The room was spotless and was surprised to find tea and coffee facilities with a microwave and fridge. The swimming pool was great fun with my daughter and everywhere was clean. Will definitely stay again!

Great place. Great service. Room was clean and tidy. Nice shower.