Alegria Mariner

Just back from spending a week in this hotel, really enjoyed the holiday. Location was great, close to the beach, bars & restaurants, shops, supermarket, Bus stop. Staff very helpful & pleasant, they have great local knowledge, nothing was a problem, they work so hard in all areas. Rooms cleaned every day. Went all inclusive, good selection of food & drinks. Lovely bedroom, a balcony with an Egg chair (stayed in the new extension). Water in the room. Lovely rain shower, toiletries & a good hairdryer. In the bedroom you could hear what's going on in other rooms. Nice pool area but could do with some privacy screening as people on the street & ones waiting for coaches can see in.

I would give this hotel 5star but most of the pool area is shaded. However, the food is one of the best all inclusive hotels we have stayed at, Jackie the bar maid is amazing and he customer service is second to none. Amazing hotel would definitely recommend thank you so much ❤️

Just come back from a solo 4-night stay, stayed in room 362. I loved it! Will definitely coming back if I visit Lloret de mar again. CLEANLINESS All areas were kept immaculately clean. Saw the pool being cleaned every morning. Housekeeper came every morning. The poolside was always very clean, ashtrays emptied often, glasses taken away etc. STAFF Staff were friendly, helpful and always seemed to be working hard, nobody stood around doing nothing. HOTEL The layout of the hotel was fantastic. Elevator worked perfectly. Reception area very large with lots of seating. Locked luggage safe cupboard to use. Checkout was 10am but my flight home wasn't until 10pm so they allowed me to still use the hotel facilities to wait (though the do cut off your all-inclusive wrist band). POOL I did not use the pool but sat poolside at least once a day. BAR Good selection of drinks to chose from from the poolside bar (only drinks with a heart next to them were included on the all inclusive - all the others were at a 50% discount for all inclusive guests). LOCATION The location was great. Less than a 5 minute, flat walk to the beach. Main shop/restaurant area was a 10-15 minute, flat, walk away. This hotel is on the quieter, more family focused side of Lloret de mar, the other side being a lot more clubby and loud. DINING ROOM The restaurant was okay, nothing to write home about. Options changed each day with a few staples remaining (pizza, chips, plain pasta etc). Buffet area always kept clean and tidy. Plenty of seating and also a bar within the restaurant. ROOM The room was lovely, the bed very comfy, air con in the room, plenty of lighting, nice bathroom and fully working shower. Bottles of water and some snacks provided as I entered the room. In-room fridge nice and cool. Plenty of room in there for 1-2 people. Overall I loved my stay here and will be coming back :) Disliked · BUFFET FOOD TO BE HOTTER I would have liked the buffet food to be hotter. A lot of the time when you sat down to eat it, a lot of it was only luke warm. I would have liked it to be kept hot, or at least the plates warmed. AIR CON NOT COLD ENOUGH The air con in the room can only be set to a min temp of 21. That was fine for the time I stayed there, but at peak summer I can see this being an issue, it was also a little hard to work the thermostat and instructions not very clear. POOL VIEW FROM THE ROAD I did not use the pool during my stay, mainly because of the view from the roadside. People wait outside of the restaurant for transport etc and can see straight in. I would have liked this to be more private, maybe some privacy screening needs to be implemented?

La amabilidad del personal

Bel hôtel bien placé. Chambre propre avec un frigo et un grand lit très confortable. Nous étions au 6eme étage à notre demande et, avec une vue partielle sur la mer ( avec supplément). Le buffet est différent chaque jour et, la nourriture saine et variée. Le personnel est sympathique. La WiFi ne fonctionne pas bien surtout à notre étage. C'était assez calme, jusqu'à ce qu'un groupe d'une quarantaine de personnes investissent l'hôtel le week end avec 17 enfants très bruyants et, sans gêne... Impossible alors de se reposer...là piscine monopolisee..des cris et hurlements qui raisonnent dans toutes les parties communes... Les parents laissaient faire, et, quand une cliente a eu le malheur de s'en prendre à un de ces gamins au bord de la piscine, les parents ont hurlé au scandale et , ont fait venir la police! Inimaginable! Le hall de l'hôtel ressemblait à une foire! La mère du gamin hurlait et, les 4 policiers ont gentillement sermonne la pauvre dame qui avait secoué un gamin car elle était excédée, elle pleurait... Dommage que cet épisode aie un peu assombri notre fin de séjour.

El hotel está bien situado en zona tranquila y cerca de la playa, pero es difícil aparcar por la zona. En la mayoria de las zonas del hotel está el aire acondicionado un poco fuerte y hace frío. La habitación nos la dieron en el otro edificio, era cómoda con una terraza estrecha con una silla y un columpio (mejor serían dos sillas), tenía 2 camas de 1m. cada una, cuarto de baño con gran plato de ducha, wc, lavabo con repisa debajo y secador, se echa en falta un bidé. Tiene una gran TV y aire acondicionado que no sé puede regular de velocidad ni se podía poner para que saliera caliente. Deberían de poner 3 rollos de papel higiénico porque 2 se quedan escasos. El wifi no funciona. El ascensor del hotel en la planta baja de recepción no funciona el botón para subir. En otras localidades los extranjeros están en una zona concreta alojados, en Lloret de Mar están más repartidos y te puede tocar que estén de fiesta cerca de tu habitación o en este hotel, si tienes esa mala suerte comunícalo en recepción para que ellos se encarguen. El restaurante es buffet, la botella de agua de 1,5l. cuesta 2,80€. La mayoría de las comidas están muy buenas, arroces, carne y algunos pescados de calidad, tomate frito casero para la pasta y patatas alioli espectaculares, destaca de los postres la tarta red Velvet que está espectacular. A mayor asistencia de gente mayor calidad del buffet porque hay platos que no reponen. En ciertos momentos se forma cola en la cocina en directo. Desayuno muy completo pero los zumos, el café y la bollería del desayuno necesitan mejorar, hay un hombre con gafas que está en la cocina en directo que es un crack. La playa nos ha decepcionado, pensábamos que era arena y son piedras pequeñas y además tiene cuesta antes de entrar al mar, recomiendo llevar escarpines. En la playa no hay duchas para los pies. El hotel ha sido una buena opción elegida para visitar Lloret de Mar.