أبر ديك ريزورت - ستاي آند ريلاكس آت ذا هييست بيك لونافالا

We have had a wonderful time of two days stay in the midst of rain and engulfed by cloud and fog playing hide and seek. The management was kind to give us the cottage with very good view and also offered off season discount ! The staff and customer service were good.

Disappointing Experience Despite Premium Pricing The overall management of the Upper Deck is well below expectations. Despite spending over ₹25,000 for a night—including food and beverages—the experience was deeply underwhelming. Room service was unavailable, and the buffet was poorly managed. Replenishment was often delayed, and guests had to constantly chase the service staff for basic items. To make matters worse, the food quality was subpar—nowhere near what you'd expect at a resort positioned at this price point. Given the lack of service, poor food standards, and overall mismanagement, I would not recommend this property to anyone. A resort charging premium rates must at least deliver the basics right.

Review of Upper Deck Lonavala: Disappointing Experience I had a thoroughly disappointing experience at Upper Deck Lonavala. The stay was far from what was promised or expected. The rooms were not up to the mark in terms of cleanliness, maintenance, or comfort — a huge letdown considering the premium price charged. One of the most frustrating aspects was the complete lack of Wi-Fi, which was neither communicated in advance nor addressed during the stay. In today’s time, such a basic facility being unavailable is unacceptable, especially at this price point. The cost charged for the rooms is simply unjustifiable. The overall quality of service, amenities, and room standards did not match the rate being asked. It felt like we were overcharged & should be refunded for substandard facilities and a poorly maintained room & property. I would not recommend this property and will not be returning.

Easter lunch buffet Excellent food and service. We had a great warm and refreshing afternoon. Visvaraj gave us great cate and so did Henna who took ourbooking and answered all our queries. Thanks again and all the best to the entire team. Happy Easter.

Food was really good. great variety. Clean and Hygiene Rooms & Swimming pool & Play area . Staff was polite and obedient . Best View in Lonavala . Network works only at Reception & Dining except Vodafone . In return , You have to book local taxi which is costly . Overall , Must Visit & Great Experience.

Roada towards the resorts ware a bit rough, but overall location is awesome. Property is also big and wonderful. Foood quality is also good. Pricing is a bit premium but really worth it as ita one of the topmost point in lonavala.