مستخدم نزيل
28 أبريل 2025
My recent stay at this hotel was below expectations. Key issues included:
- Unclean Washrooms: Dirty and poorly maintained.
- Broken Wash Basin: Not functional.
- Water Leakages: Noticeable and concerning.
- Room Expectations: Given the price, rooms with a view were expected, but not provided.
- Room Service: Unavailable, which was disappointing.
- Swimming Pool: Closed at 6 PM, limiting its use.
- Food: Overpriced compared to quality and portion sizes.
- Road Conditions: The road leading to the hotel was in poor shape, making late-evening travel with family feel unsafe due to lack of lighting and uneven surfaces.
Suggestions for Improvement:
- Cleanliness and Maintenance: Regularly inspect and maintain rooms and washrooms.
- Room Service: Consider extending room service hours or offering alternative options.
- Swimming Pool: Extend pool hours to accommodate guests' schedules.
- Food Pricing: Review menu pricing to ensure value for money.
- Road Conditions: Collaborate with local authorities to improve road conditions and lighting for safer travel.
Overall, the hotel needs significant improvements to meet guest expectations and justify its pricing.
Only one thing is good is there staff and there behaviours. They are very polite.
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