Ellen Kensington

房間隔音很差，衞生一般，很多細節沒有做好，房間也很小很擁擠，並不是圖片上的宣傳一樣，就貨不對版，沒有凳子，就一個櫃子門還吸不住，門都是彈出來的，我特意拍了圖片，體驗感特別差，再也不會訂了，晚上房間有個綠色的燈很刺眼，幾乎不能睡，自己貼個紙勉強湊合過了一眼，真是無語，希望攜程也能真實點

Great location for easy access to the Underground and local shops, but on a quiet street. The hotel is modern and comfortable, although the bathroom in a standard double is quite small. Good air conditioning and an excellent breakfast. Would stay again.

Check-in Counter：⭐️⭐️⭐️⭐️⭐️(5/5) The staff is very kind and polite👍 The check-in process was smooth👍 The Room：⭐️⭐️⭐️(3/5) We were assigned to the room on lower ground, which is near the stair, therefore we kept hearing some noise on the ceiling. The room has a balcony, however there had some spider web on chairs so we didn't use it. The Bathroom：⭐️⭐️⭐️⭐️(4/5) The bathroom looks clean and new, it's good. The hotel description mention that they will provide the toiletries, however they are missed.

좋았습니다. 위치도 여행드니기 정망 편한 얼스코트역이고 역에서도 가깝습니다. 안에 있는 슬리퍼나 목욕가운, 어메니티 모두 만족스러웠습니다. 다만 엘리베이터가 진짜 매우매우 느립니다.

Absolutely gorgeous Hotel. Very clean, amazing staff, wonderful breakfast.  trip said it was a queen bed, but it was kingsize!  We were 2 couples and they upgraded one of us so our rooms were close (free).  Can’t wait to go back 🥰

英國之行最差的酒店 某天上午房間天花板突然大漏水 要不是我們出門晚 我合理懷疑我們所有行李都會被毀了 除去這個大問題 各種細節完全不到位 洗手間門把手是條紋的把手 裏面很多裝修時的白色沫沫 洗手間開放式的淋浴我能理解 但這家開放式浴室是能把整個洗手間都弄得到處是水的那種 非常不合理 那個櫃子各種劃痕 説是復古風 其實真的很醜看着很臟 前兩天漏水的那個房間還是臨街的屋子 街上的動靜聽得一清二楚 所有的床都是一米五跟攜程説的一米八根本不吻合 走廊牆上臟得連學生公寓都不如 諸如此類的糟心細節還有很多很多 總之這個酒店屬於你進了大堂感覺還行 你進了連廊就發現是個破爛草台班子 最後經理給我退了總房費的38%。 真的很差很差 唯一優勢是離地鐵站近一些