Hotel Indigo London - Tower Hill

Dichtbij verschillende metrolijnen, bezienswaardigheden zoals de tower brigde, tower hill. Op redelijk loopafstand van Liverpool train station.

酒店房間很小，比照片看起來小很多，房間在五樓，電梯壞了，要坐到四樓再走上去，酒店中午和晚上沒有廚師，餐廳直接從旁邊中國餐館買餐過來，再加20%的服務費，避雷

先説酒店前台真是超級Nice， 每一個人都很熱情友愛， 感受到滿滿的愛意。房間很大很乾凈，宮廷風的床，大愛。每天礦泉水隨便喝，還有小零食也免費吃，這是在其他酒店都要收費的呀…位置更是棒極了， 去塔橋走路3/5分鐘，雙地鐵，離利物浦街車站走路也就8/9分鐘….利物浦街車站去各大機場都方便…總之非常非常棒的體驗，下次來倫敦必選酒店

Great location and friendly service.

i don't like traveling to London. in fact i would go as far as to say i hate London. it smells, is too noisy and far too peopley for my liking. Sadly my work means i have to go there every now and then. The hotel Indigo made my last stay far more pleasant than a lot of my previous visits. The rooms, whilst not big, were not boxes. The aircon worked and didn't sound like a jet engine. Rooms were free of road traffic noise and the breakfast was freshly cooked and used good quality ingredients. Staff were friendly and helpful. when you travel for business having a decent hotel to stay in can make a huge difference to your workday. I went into work the following morning feeling refreshed and not grumpy (which can sometimes be the case if i have had a poor nights sleep). Its still London and therefore there were lots of people about but the hotel felt like it was not in the centre of London - things were relaxed and calm. will return on my next visit

We are currently staying here. I would have given it a 1 but the front desk girls are very sweet and it’s not their fault that this hotel is a huge disappointment. We stayed here 10 years ago and loved it but it’s really gone downhill. My husband is a Platinum member of IHG. We were given a room on the first floor overlooking a group of homeless people sitting by a parking garage. The 2 towels in the bathroom look older than 10 years - totally ratty and discolored. And like another reviewer mentioned - no wash clothes. Actually there’s not much in the bathroom. A tiny bar of soap on the sink, no hand towels, and that’s it. The shower is a rain head but it seems like water doesn’t come out of all of the holes. And you have to ask for a shower cap (which is sort of needed with this kind of shower head). I made the reservation for 2 people but they only provide one bathrobe. You have to ask for a second. There is a dresser but the drawers don’t really open. The front desk girls said that they didn’t have my husband’s IHG number in the booking which I find really odd since we usually book IHG properties directly from their site. But even when we told her at check in that he was a platinum member there was no attempt to provide a better room. I did complain about the room but she said she would ask her manager about changing the room tomorrow. It’s really not worth it to do that. But pretty sad that a front desk person wouldn’t have the authority to handle it. We did remember last time that there was a non alcoholic mini bar for free but the front desk was clear to tell us (and she repeated herself twice) that we only get the mini bar for the first night and if we eat anything from it tomorrow we will be charged. Really? There is ONE Snickers bar, ONE granola bar, 2 sodas and 2 waters. It’s not like it is a stocked refrigerator. We already have a prepaid room again for 2 weeks from now. If we hadn’t prepaid it, I would cancel. Seriously disappointed. I’ve never written a review while we were still on property but this is not even up to Holiday Inn Express standards.