لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
Urgently change your beds and pillows — it was the most uncomfortable bed and pillow I’ve ever slept on. I was charged £30 for just a one-hour late check-out, which is unreasonable. Check-in is only after 4 PM, which is also very strange. I will not stay here again.
رد من مكان الإقامة: Hello there,Thank you for your detailed review! We're happy to hear you enjoyed the convenience of the kitchen and the great location near top attractions and shopping. We appreciate your feedback on the bed size, washing machine noise, and subway distance—your comments help us improve. We hope to welcome you again in the future!Love TJ & Bermonds Locke Team x
رد من مكان الإقامة: Hello there,Thank you for taking the time to share your feedback.We're pleased to hear that you enjoyed our central location near Tower Bridge and found the transport options convenient. We’re sorry to hear that the room layout did not meet your expectations — some of our apartment layouts do vary slightly, especially in order to incorporate full kitchen facilities, which can impact the room configuration. We also offer weekly housekeeping as part of our apartment-style stay experience, but we're always happy to provide additional services on request where possible.We truly value your comments and hope to have the opportunity to welcome you back in the future.Love TJ & Bermonds Locke Team x
Xueronghuacody
استوديو يطل على المدينة
تم التسجيل الوصول فبراير 2025
العائلات
16 تقييم
9.5/10
مميز
تم النشر في 12 أبريل 2025
房間乾淨整潔,室內空間也蠻大的,行李箱放進去後不覺得擁擠,廚房設備和洗衣機用起來很方便
ترجمة
رد من مكان الإقامة: Hello! Thank you so much for taking the time to give us a review, this really helps us get a better understanding of all our guests experiences during their stay!I am super happy to hear that the room was fitting to your needs during your stay. We look forward to welcoming back in the future! With love, Marcus Grimaldi
مستخدم نزيل
استوديو يطل على المدينة
تم التسجيل الوصول مارس 2025
مسافرون لغرض العمل
3 تقييم
10.0/10
متميز
تم النشر في 8 أبريل 2025
離地鐵站有點遠,但離塔橋很近,風景不錯
ترجمة
رد من مكان الإقامة: Hey there, Thank you for your lovely review! We’re thrilled you enjoyed the apartment’s closeness to Tower Bridge and those stunning views. While we’re slightly further from the subway station than some might prefer, we’re glad our riverside location still offered a memorable stay. Hope to welcome you back for another amazing stay! With love, Alaweya and The Bermonds Locke team
رد من مكان الإقامة: Hello there, Thank you for your wonderful review! We’re delighted to hear you enjoyed our central location near Tower Bridge and found the apartment spacious and well-equipped with a kitchen and washer-dryer. The nearby supermarket is indeed a great added convenience for preparing meals during your stay. We’re thrilled everything met your expectations and hope to welcome you back soon. With love, Alaweya and The Bermonds Locke team
Waaaaaaaaaaer
Locke Studio - Accessible
تم التسجيل الوصول يناير 2025
اخرى
21 تقييم
10.0/10
متميز
تم النشر في 23 مارس 2025
很喜歡很乾凈
ترجمة
رد من مكان الإقامة: Hello there,Thank you for your kind words! We're so glad to hear that you enjoyed your stay and appreciated the cleanliness. We’d love to welcome you back again soon!Love TJ & Bermonds Locke Team x
مستخدم مجهول
استوديو يطل على المدينة
تم التسجيل الوصول ديسمبر 2024
مسافرون منفردون
15 تقييم
10.0/10
متميز
تم النشر في 12 مارس 2025
酒店位置就在塔橋附近,地鐵和公交都很方便。房間很大,兩個人住不擁擠。。
ترجمة
رد من مكان الإقامة: Hello there,Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location near Tower Bridge and found the transport links easy to use. It’s also great to know that you found the room spacious and comfortable for two.We hope to welcome you back again soon for another great stay!Love TJ & Bermonds Locke Team