مراجعاتThe Suites – St Pancras Hotel Group

رد من مكان الإقامة: Dear Guest,You were charged incorrectly in error on arrival, which was identified by our staff, and was immediately refunded. We did not change any price. What did happen is that as you had multiple rooms, we reallocated your rooms to be closer together and in that process the price was incorrectly set. This was a simple genuine mistake that was corrected within 5 minutes. We gave you the receipt to explain and show you that your balance was now corrected.We apologise if you may not have exactly understand what was going on.