Best Western Kensington Olympia Hotel

地理位置好，房間小了點 衞生整潔

First of all when I moved in i was given a room in the ground floor. There was no reception for me to make phone calls and the wifi was really poor, which resulted in me not being able to connect to the VPN. I had to ask the assistant of the hotel manager to change my room so I had good reception. The assistant of the hotel σmanager who was on shift that day initially denied to offer me an alternative room. I expressed my dissatisfaction and said that I cannot work from that room, and that in that case since the basic facilities of wifi are not provided, that I would need to move to another hotel and would ask for a refund. The assistant then contacted her manager who advised that they would change my room the next morning. The following morning the manager asked me to try to connect to the Wifi from different rooms and I only manage to connect to my work laptop's vpn through my own mobile data in one room which is located on the third floor of the building. I finally felt some sense of relief after having experienced so much stress when I was trying to connect to a wifi to do my business calls. Two days after that the coffee machine was not working and I had already paid for the breakfast. Finally, today was my last day of check out, the assistant of the hotel manager was in shift and she told me I had a balance of £130 without showing me the actual paperwork of what I owed. She said 'i can see breakfast' i said I already paid for my breakfast, and since she is not showing me any paperwork i don't owe her anything. She did not apologise at all.

Helt ok Fint hotel. Lidt øv at man skulle skifte undergrund hver gang man kom fra andre. Undergrunden var 5 min gang fra hotellet, men man skulle skifte 1 station væk hver gang.

Hotel ist 7-8 Minuten von U-Bahn Station West Kensington (leider ohne Aufzug oder Rolltreppe) entfernt. Es ist eine ruhige Nachbarschaft, mit eine local Mini market in der Nähe. Es kann jemand in der Hotel mit ihre Zimmer Karte kommen, oder kann man klingeln. Es gibt eine 24/7 Rezeption, ein Aufzug für die obene Etage! Frühstück ganz gut.

I went to London for my graduation with my parents. The graduation was in South Kensington, so this hotel in West Kensington was a perfect location to avoid being right in the middle of the busy area around my university. The hotel staff was so friendly and helpful. I felt safe staying there, as it was in a quiet area. It also felt safe since you need the hotel card to open the entrance, doors inside the hotel, and operate the lift. The hotel itself and the rooms were bright and clean, and had all the necessities you need. Short walk to the West Kensington station for circle and district line, as well as Kensington (Olympia) for trains. Also close to a supermarket in the same street, as well as a big Tesco a short walk away.

Struttura praticamente nuova, personale tutto giovane e cordiale, camera piccolina ma confortevole, colazione ottima, struttura molto silenziosa, sebbene ci fossero parecchi clienti, non si sentivano rumori o suoni dalle camere vicine, la via è molto tranquilla e poco transitata, la stazione della metro si trova a 300 metri, il centro si trova a 7/8 fermate dal metro, facilmente raggiungibile, lo consiglio vivamente. Giorgio