The Whitechapel

Enjoyed my stay here. Lots of restaurants in the area if you wanted to grab a bite.

Perfect clean and tidy Aylin on reception was very helpful

乾淨衞生服務好

Not the biggest room, but clean and tidy. Location just 5mins from Whitechapel tube. Friendly and helpful staff. Convenient for where we needed to be in the east end.

No city view but city view prices for delux city view room …… and description states a”city view” on website . Was told no rooms have city view really. Reception person was on their own seeing people up to the rooms , checking us in etc ! Remained friendly despite this tried to do his best. Room was vey small and there was definitely no city view (as paid for) air con not working in that room. We were told the hotel was fully booked and we couldn’t move rooms, asked for refund. Moved rooms after that, being shown x 5 miraculously vacant located rooms. Room was larger than last but the bath was broken, blinds were broken, fridge broken, toilet seat dirty looking & mastic hanging off bath. Windows too dirty to see well out of. Area outside was not the best either. I Feel this is little hotel / quality / value for a lot of money.

Just arrived home from this hotel, we had a family room as my son and dad were with me to go to the royal london hospital, very close in location. When we arrived Adam met us at the desk and was extremely polite and hospitable, he even gave us a choice of rooms. Once my son had chosen the room, Adam could not do enough for us, bringing extra cups and anything we wanted. The hotel was very clean, bedding spotless and beds very comfy! Shower was lovely and fridge was a bonus. Adam gave great directions and I have to say he is a credit to the hotel, always cheerful to see you. Thank you for a great stay!