Kensington Rooms - Philbeach Gardens

Always great for a place to rest your head.

Nice modern quiet room and very helpful staff. Check in process really smooth and accommodating. Little kitchen area in room is really useful.

The staff are very helpful and the breakfast was nice. However, there could be some improvements in the housekeeping area, they forgot to put towels and hairdryer in the room, had to go down to the reception to get them.

Checked in for a 2 night stay. Room was ok at first, I then realised there were no towels. Went to reception to be told there are no towels as they have not had the delivery that morning. I could have one hand towel for 2 full size adults. After spending half an hour searching the empty rooms I was given one larger towel and promised towels would arrive the next day. Off I went to work the next morning to return to no more towels. One towel between 2 people for the 2 night stay. The room was cold at night, one radiator trapped behind the bed giving off hardly any heat. I turned the thermostat on the wall up to the maximum of 30 and the room remained cold for the 3 days i was there. There was hair in the shower, on the walls and on the floor that was not mine or my partners. No toiletries provided, when I asked at reception he pulled out a box of what appeared to be left over toiletries. All miss match and some used. The walls in this hotel are so thing you can hear the conversation word for word of the people next door and even opposite. Generally a horrible smell in the lift and corridors. The bed was rock hard and only had 2 flat pillows for 2 people. Didn’t even attempt breakfast in the mornings as everything else had put me off.

A verry smal but cosy room. The breakfast was delicious. Close to center.

The room was extremely small and I was given a basement room. It was quite hot. I definitely won’t be going back.