La Quinta Inn & Suites by Wyndham I-20 Longview South

My father was life flighted and in the ICU with a brain injury and the hotel would not refund his reservation(which didn’t start for over 2 weeks and they probably rebooked and made money on anyways). I would think extenuating circumstances would warrant a refund and was willing to provide documentation. We travel half of the year and will not be using this hotel chain ever again.

Computer in business center not working. AC made awful noise. Even when it cycled off during night sounded like high wind blowing thru it. Bed sqeaked any time you moved. Definitely not the experience I was hoping for.

The place was dingy inside, no friendly greeting at check in. Got our room key, headed to our assigned room slight mildew odor in hall, when we opened our door very strong odor of what can only be described as dirty mop water or mildew hit us. We thought maybe if we got air going it would dissipate, the air would barely blow. We went to lobby ask for a different room and advised of issue. We’re moved to a room on first floor it was cleaner did not smell but instead of getting a king we were given a double queen. Breakfast was not a good. Very sub par even for a free breakfast. Over priced for what we got. Next night we checked into the True by Hilton, cheaper rate, super clean, nice room and excellent breakfast. Very friendly and helpful staff. That is where we will stay for all future visits to that area. We will not ever return to that La Quinta. !

Great stop! Me and my girlfriend have been driving cross country and we had a great time staying at this La Quinta. Everything was very clean, including the lobby and the front desk staff were extremely kind.

There was no hair dryer in the room and the selection of TV channels was very limited. Staff were very friendly.

In Longview, this is your best bet. While this seemed like a little older of a hotel, the room was clean and the beds comfortable. The area felt safe and clean. The room had a moldy smell to it but typical of older hotels. The pool was closed, which was a bummer because it was one of the filters we put when searching for a hotel. It was quiet overnight which was really nice. Overall it was a good stay. The breakfast was just okay. The town was run down so this was a nice surprise.