Guest User
July 17, 2023
I will never come back again and I do not recommend this establishment. A shame for Accor. The last time I came was a year ago, I enjoyed it and came back. What a mistake ! The reception staff has changed and it seems that the manager has too and the decline is notable. Disgusting hotel, not maintained. Common areas filthy to the point that it does not even respect its customers. Crumbs in the hallways, sticky marks on the tables. Rotten fruit and sour milk on the breakfast buffet. We have the impression of arriving at the court of miracles. Corridors invaded by trolleys, vacuum cleaners, dirty sheets and towels, clapperboards in the middle of the passage. Barefoot floor staff, on the phone with earpieces who cannot hear us. The bar toilets stink, the bins are not emptied and are overflowing... A shame! Olé olé breakfast, Colorful plastic tableware worthy of a kindergarten. Staff overwhelmed alone to serve breakfast, answer phones and check out customers even though there were a lot of people. There would be the possibility of giving a rating lower than 0, I would have done so. This hotel is in total decadence. Flee!!! Several other hotels around which will have no trouble being better.
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