Dreams La Romana Resort And Spa All Inclusive

Everything special

Review: 7/10. There were many great things about this resort. And one that was a big fail. The Good: Prior to arrival, the resort was fabulous with communication and requests. Our check in was great, very quick and they were prepared for us. We were immediately introduced to our butler, Luiding, who is incredible!!! From the moment he met us, he stayed in constant connection and delivered on whatever we needed, with a smile. Honestly, he is probably the best thing at the entire resort. The grounds and landscaping are wonderful, and clearly well taken care of daily. Our housekeeping was immaculate, and the room was lovely. The spa is nice, they were also well prepared and made it easy to sign in and relax. The beach is nice, and the bali beds are luxurious. The servers on the beach and around the pool – especially Diorka - are fabulous. They give great service with a smile, even in the heat all day every day. The staff and food at Coastal Restaurant were great!!! The OK: The “preferred” beach was so packed that if you could even get a chair, you could barely move in it without being in someone’s lap, something they should probably fix. Or maybe that is how they get you to spend $150 a day for a bali bed. As for an entertainment team, we only saw them one day on the beach talking to people. Other than that, they do not interact with guests. The Bad: The food was awful, and that is putting it kindly. With the exception of Coastal, it was tasteless and bland at best, but most often inedible. I think the meals we had at the Italian and Peruvian restaurants were some of the worst I’ve ever had while travelling. The Italian restaurant kept us waiting almost an hour between ordering and bringing our food, and then it was obvious it had been sitting under a lamp the whole time with a congealed sauce sitting on the top of overcooked pasta. I took one bite, that was it. When the server came to clear she took the plate without even asking how it was, and then told us they were out of dessert. The experience of Chinola was so fun, but the food was tasteless and the menu was a disconnected mess. I highly doubt there is a true executive chef managing any of these restaurants. Would we go back? It’s hard to say. The location for scuba is good, the resort itself is nice. But coming home and having lost weight on vacation shows just how bad the food was. I expected more. TBD on if we would ever go back.

Excellent experience, great service the best people are Rosa, Lilith, Soraida, Ana and Maria Luisa in the kids club and Reynaldo and Walquidia in the buffet