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We are Americans living part time in Mexico. We spent one night at the Fiesta Inn in preparation for boarding the El Chepe for the Copper Canyon. The hotel is conveniently located to shopping and dining options. It is also a short walk to the Sinaloa Park and Botanical Garden which is worth a visit even if the traffic is a little intimidating. The room was fine. It was clean, quiet and the air conditioner worked well. The bed was comfortable. There was only one bottle of water in the room which seems a little cheap. I did not go to the lobby for more water so perhaps that is the procedure here. Because we would be leaving early for the train, I asked the front desk if we could order a taxi for 6AM. Normally, I would use DiDi or Uber to find a ride but at that hour I was concerned that drivers might be in short supply. When we went to the lobby the next morning the night manager greeted us and we mentioned that we had ordered a 6AM taxi. A minute later, our driver appeared, ready to take us to his car. The manager said "He is our best man" and wished us well. This driver was not a taxi driver and his car was not a taxi. It was dirty and looked like it had been used to to haul crops. The ride to the train station was short and uneventful. I would not have been too irritated with the fact that we had gotten a ride from some random guy in a dirty car but then he charged $150 pesos for the privilege. That is about three times what an Uber would charge.

Karina kept our room clean, she was kind and smily all the time, looks she enjoys her job, service quality great. One thing didn’t like was parking ticket, it requires and stop at front desk every time to go out, hotel use to provide a card to open the parking

Consistent & comfortable Fiesta Inn offers a consistent comfortable experience throughout all their cities, highly recommended.

Stuff very friendly and professional

The place is wonderful. Very clean and the staff is very friendly

Very safe and walkable