هوتل إكسيلسيور - ليبورنيا

Been to this hotel plenty of time and once again I was pleased with all services etc. definitely going to be back again and again

Food was absolutely appalling in the evening buffet except the pizzas and salad. Meat, fish dishes were awful Rooms at the front of hotel overlook a garage and road. Impossible to sit on balcony due to fumes

Please note that this rating does not reflect the efforts or professionalism of the staff, who were courteous and helpful throughout our stay. Unfortunately, the overall experience was disappointing due to several facility and service-related issues. The rooms are noticeably outdated, and despite multiple reports, the air conditioning remained non-functional for two days, which significantly impacted comfort. The timing of the children's entertainment was puzzling, starting as late as 9 PM, which seems unsuitable for younger guests. Additionally, the half-board option appears to be the only available package, and the reason becomes clear upon seeing the high prices of food and beverages. It felt as though the pricing strategy was designed to maximize profit rather than provide value to guests. A particularly frustrating aspect was the removal of all beverages—including water—after breakfast. It seemed intentional, as containers were emptied, leaving guests with no choice but to purchase drinks at inflated prices. Lastly, guests with dietary restrictions should be aware that allergy information is not clearly displayed, which could pose a serious concern for those with specific needs.