مستخدم نزيل
25 مارس 2025
Average Stay with Poor Staff Service**
The hotel’s location is quite convenient, and the cleanliness is acceptable. However, the staff service was very disappointing. The attitude was unfriendly, and requests were handled slowly or ignored. Better customer service would greatly improve the experience. The biggest issue was the payment confusion. I had already **pre-paid my booking through Trip.com**, but upon arrival, the hotel insisted I pay again
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