The Grand Luang Prabang, Affiliated by Meliá

It’s one of the amazing hotels that I have stayed in life. Amazing Staff and location is just perfect. Hotel shuttle service to take to down town and night markets , free of cost, and 3-4 times a day , was cherry on the top. I really plan to come back to this hotel again in my life

The hotel has a great manager, but its facilities and rooms are absolutely atrocious! So bad that we decided not to stay (was at the property for around an hour), booked another hotel for the night. Note: Hotel refused to refund fee despite minimal standard listed below. This hotel does not deserve the 5 stars as it’s rated. Its facilities have not been refreshed for many years. The following issues were observed: 1. Air con was not cold at all 2. TV reception was extremely poor 3. No slippers, and when requested, slippers were flimsy ones you would get at a 3 star hotel 4. Entire room smelt mouldy, and towels were wet on touch 5. Toilet was not clean. 6. Bugs in the room, leading to several mosquito bites within a few minutes of entering the room 7. Towels were not white (off yellow/grey) This is by far the worst experience at a so called 5 star hotel.

環境服務都挺好，酒店很安靜，餐廳湄公河江景很美，距離市區車程10分鐘，酒店有接駁車到市區，前台有接駁車時間表。

這次老撾旅行我覺的入住體驗最好的酒店，工作人員服務很熱情，酒店也很漂亮，東西也挺好吃的期間還入住了滿家樂和鉑爾曼，入住體驗都沒有琅勃拉邦大酒店好。

房間很好，環境很美，衞生好，服務好。衹是空調聲音大，我住的時候價格非常實惠。

My 4 night stay at The Grand Luang Prabang was excellent! The hotel is beautiful. It was a former palace during colonial times and I loved the plentiful lily pads, lotus flowers, and dok champa trees. The staff were also truly incredible. While the hotel is a bit far from downtown Luang Prabang, they were always willing to drive me there for dinner or to explore the night market, and it was really appreciated. If you want to have a special stay at a truly unique hotel, book with The Grand Luang Prabang, it will really add to your overall experience.