The Grand Luang Prabang, Affiliated by Meliá

風景優美 安靜

めちゃいい

酒店很漂亮，但是離主街有點距離打車要15分鐘左右。早餐不是很豐盛，服務人員也不是很熱情，把行李送到房間之後就杵在那等着客人給小費。另外記得不要拿房間任何東西，比如平時在國內或者其他國家，拿一個洗衣袋裝臟衣服或者洗漱包裝一次性牙刷什麼的都很正常，但是在這個酒店退房的時候會查房 問你要錢。另外退房的時候，前台非説我們拿走了他一條手巾，要收我7美元。首先我們沒拿，不知道是不是他自己housekeeping清點有問題，另外一條毛巾要收7美元是窮瘋了嗎。我們定了兩間套房 這都多少錢了，練一個破毛巾都要跟客人計較。在我跟他們發火之後前台才罷了，而此時接我們去機場的車已經在酒店門口等了十分鐘

房間和公共設施比較陳舊，好在員工貌似在有限的條件下盡力的做着維護。 很安靜 安曼低配。

The hotel has a great manager, but its facilities and rooms are absolutely atrocious! So bad that we decided not to stay (was at the property for around an hour), booked another hotel for the night. Note: Hotel refused to refund fee despite minimal standard listed below. This hotel does not deserve the 5 stars as it’s rated. Its facilities have not been refreshed for many years. The following issues were observed: 1. Air con was not cold at all 2. TV reception was extremely poor 3. No slippers, and when requested, slippers were flimsy ones you would get at a 3 star hotel 4. Entire room smelt mouldy, and towels were wet on touch 5. Toilet was not clean. 6. Bugs in the room, leading to several mosquito bites within a few minutes of entering the room 7. Towels were not white (off yellow/grey) This is by far the worst experience at a so called 5 star hotel.

環境優雅，滿滿的法式風情，綠樹成蔭的景緻令人陶醉，前台效率高、服務熱情周到，從入住到退房全程無微不至，賓至如歸，酒店的早餐種類豐富，味道鮮美，開啟了一天的好心情。整體體驗非常棒，下次來這座城市一定會再次選擇這家酒店。真的超值！