Sea-View Zum Sperrgebiet

I spend 60-80 nights a year in hotels for work and leisure and I have never done a negative rating. Until now. This place is a dump. We booked two nights and after an hour in I went down to reception to report our worn out and tattered towels, the shower water takes 25 minutes to drain before the next person can shower. The receptionist did not blink, did not apologize and did not offer to bring newer towels. The safe was locked and I asked for it to be unlocked. I am still waiting. The safe was not even secured and can be picked up and removed by anyone. The website shows there is a bar. It was perhaps used many years ago. No sign of glasses, drinks or a barman. No glasses in the room either. I asked for ice and the response was so laughable that I will not publish. The nightstands had two lights. One had no electrical plug nearby, so it was useless. We got out of there as quick as we can the next morning and did not check what they offered for breakfast. Money wasted and no refund for the night not stayed. My best advice if you want to book there: DO NOT DO IT!

Zimmer stark sanierungsbedürftig Das Zimmer war eine Mischung zwischen schäbig und kaputt. Das Schloss in der Zimmertür war nur mit Mühe zu betätigen und die Bettwäsche hatte mehrere Löcher und Risse. Beim Frühstück bekammen wir auf Nachfrage Spiegeleier mit Speck.

I didn't stay at this hotel but the whole booking experience is very bad and very poor. I had to send 1 email more than once to make a booking. Even after calling countless times, I still could not get my booking invoice sent to me. David said on call that he will respond to my email and send the booking confirmation but never did. Promises not kept. This has to be sorted out as it is not acceptable to have to wait for so long for a booking to be made, even after several emails and calls are made. If I'm treated like this during the booking process, I wonder how is the service on site. Very unhappy with the very poor service.